Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

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Region settings for HP Photosmart D7160

I have just had to buy new ink cartridges for my HP D7160 for the first time. The cartridges that came with the printer have the code 177 on them and the new ones have the code 363 on them and the printer will not recognize them. I e-mailed tech support how said the printer was set to region 3 (Africa) and would need to be set to region 2 (Europe) and that I would have to contact HP by phone. After 30 minuets on the phone at 60p per minute I am still non the wiser. Is there any one who can tell me hoe to change the region settings Anybody cracked the regional codes for the hp c4180 photosmart? bought in region1 cant use region 2 ink refills

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You can try this, but I still thing you need HP tech support to tell you which numbers you should enter, because they vary from printer to printer.

  1. You should have your printer connected to a windows PC with a USB cable even if it is a network printer.
  2. Press * and # keys to bring up the "Mfg Commands" screen. I assume this is only used by HP service staff.
  3. The "Mfg Commands" screen asks you to "Enter special key combo" which is 123 then press ok.
  4. Use the right arrow key to step through the menus until you find the "Special Reports" menu then press ok.
  5. Use the right arrow key again to find the "Print Cartridges" menu and press ok
  6. This will print out a page with numbers ranging from 11. to 74. This page will print regardless of the print cartridges in the printer and whether they are valid print cartridges.
  7. The numbers of interest to HP support will be 11,21,25,52,62
  8. They will use the above information to generate a new set of five lots of 4 numbers.
  9. You will need to enter the 5 lots of 4 numbers onto a windows PC which has the HP drivers installed.
  10. On a windows PC with HP drivers installed open notepad and select print to bring up the printer dialog .
  11. Click on "preferences" in the print dialog window to open the HP preferences dialogue.
  12. Holding down the control key double click the HP icon in the bottom left corner of the preferences dialogue to open a service maintenance menu which will allow you to enter 5 lots of 4 digit numbers which HP staff will provide.
  13. Once you have entered the 5 lots of 4 numbers and press ok a data file is sent to the printer which changes its region settings.
  14. You then have to switch the printer off for about 1 minute then back on again and your new cartridges should now be valid.
Or try this, but I'm not sure if it works:
  1. press *# together
  2. press 127
  3. change from user to mfg mode
  4. shut down restart
  5. press power button after a graphic screen
  6. see rainbow screen
  7. press power button again

Posted on Apr 16, 2010

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SOURCE: Region settings for HP Photosmart D7160

Me Too, I hae a potosmart D7160 too, and i am having exactly the same problem. Support told me that there is a special key code you can enter but didn't tell me what it was. Please Help

Philip

Posted on Jan 12, 2008

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