Question about Acer Aspire 5315 Notebook

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Acer 5315 pc notebook help with bios password

Or biometric security can't grt my computer to statr this is a brand new computer , acer sent a new hard drive but i still have the same problem acer want's to charge 125.00 dollars plus shippind and handleing both ways.does anyone have the magic code? recondo2142@peoplepc.com michael benoit (903) 274-9872 206 east thomas st. leonard, tx. if you can't post online please send by mail or call. thank you.

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  • michael benoit Dec 12, 2008

    when i tunr on the computer it goes to the acer screen for about 3 seconds and the goes to a black screeb with a blue box that ask for current password when i enter my password it will not accept it after 3 tries it says password failed system halted. the computer worked fine for a couple of days and then this problem started. can you help online or another way? thank you.

  • michael benoit Dec 12, 2008

    the problem just started i shut yhe computer down one night and when i tried to use the computer the next day the problem was there.

  • michael benoit Dec 12, 2008

    thank you for your help , i realy need it this is to be a christmas gift.

  • michael benoit Dec 15, 2008

    mantelo17 thank you i did what you said and my computer seems to be unlocked but i have a new hard drive that acer has sent me and the old hard drive , i sent back to them and now i guess that i will have to format the new hard drive, but i don't have a disk for vista home . acer is going to send one out on or about the 15 dec. question? when i get it what do i have to do to format the hard drive? i'am not a computer type person i'am a littel bit older than the start of all the computer age the first computer that i remember is the tandy from radio shack .with it's big manual and that computer language. that turned me off. so i have been just getting by and messing up as i go , but thanks to computer people like you and all the rest out thier i thank you. you rellay do help solve problems for people like me that seem to be able to lock a computer up in a heart beat. i hear said that computers are fool proof now, well give it to me for a few minutes and i'll have it locked up tighter than a drum. ha ha . recondo2142@peoplepc.com michael thank you again, i will be in touch shortly after i get the disk . well it did't come today in the mail maybe tomorrow.

  • Angelo Attard
    Angelo Attard May 11, 2010

    i will try to find how to make a plug to erase bios password i done one a while ago get back as ap

  • Angelo Attard
    Angelo Attard May 11, 2010

    did this problem just start or thats how u got the laptop

  • Angelo Attard
    Angelo Attard May 11, 2010

    is it bios password locked

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You are going to unplug your laptop and disconnect the battery.

Then you will have to open the case and find the little battery inside. This one is usually soldered, so you will have to unsold it.

Leave without power for have an hour, and the reinstall the batteries.

The password should be reset.

Check up the picture to help you locate the little battery.


Good luckacer 5315 pc notebook help with bios password - 1a244b6.jpg

Posted on Dec 13, 2008

  • Marcelo Antelo Dec 15, 2008

    Hi recondo, I'm happy that my suggestion worked!!

    Don't worry. Once you have the installation disk, just put it in the machine and boot. The disk will do the formatting. Just follow the instructions and you'll be on line in no time.


    best regards,

    marcelo


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Option 1: Here is a copy of an email from Acer Support:
Thank you for contacting Acer America. I apologize for the delay in responding to your inquiry. In order to have the BIOS or hard disk password removed (This include any biometric security), the notebook will need to come in to our repair depot for password removal. This service is not covered by warranty and unfortunately there is no other recourse to remove a BIOS or HDD password from the notebook. The flat fee for BIOS password removal is $100.00 US dollars plus tax. If it is a BIOS or HDD password and you would like us to service it for you, please contact our telephone technical support line at 1-800-816-2237. Hours of operation are 7am-9pm CST Monday-Friday and 8am-5pm CST Saturday and Sunday, excluding holidays.

Option 2: Resetting an Acer BIOS Password Using Hardware.
If you cannot boot the Acer and don't want to send your computer back to Acer for an unknown amount of time, you can try to reset the BIOS password via hardware.
Tech FAQ Forum members have reported that they were able to remove their Acer BIOS passwords by simply opening their notebooks and removing the CMOS batteries for 30 minutes.
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