Question about Motorola Mobility MOTORAZR2 V9 Cellular Phone

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Accessory Port Defective

I bought a Motorola V9 from e-bay. My son put the charger in the accessory port and when he pulled the charger out part of the port came out with it. Now he says he cannot charge the battery. Do we need a new port? If so, who can fix it? AT&T said they don't do it.

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  • Anonymous Dec 29, 2008

    same thing here and i can't even submit a repair request online because it doesn;t accept the numbers on phone, what to do?

  • ATTMotoBad Mar 02, 2009

    V9 charging port pulled out when removing micro-USB. AT&T says it's a known issue (it happened to the AT&T store manager on his own phone). AT&T also says they can't do anything about it because because Motorola hasn't acknowledged it as a known issue yet and will reject any warranty claims as "physical damage". They say I must pay full price for a replacement on a V9 that is three months old. There's no possible way for this to happen other than a manufacturing or design defect. I am switching to T-Mobile and getting a phone with a mini-USB. Sad to say I can no longer recommend you patronize AT&T or Motorola and I've used both for more than 20 yrs.

  • Anonymous May 15, 2009

    I only had my motorazr2 v9 for only six months. The problem is, my camera is broken. It has vertical lines on them and when you take a picture, your photo seems to be polarized.


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  • 151 Answers

You have to go to a store who sells cell phones and mostly they can fix it for you or give you a new one for $20- $40 in your phone. I have been to many stores with that price.

Posted on Dec 27, 2008

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My phone wont charge

The phone is not charging because:

1. The charger of the phone maybe bad. Test the phone with another charger or test the charger with another phone to confirm if the charger is defective or not.

2. The charging port of the phone maybe defective. In this case, the charging port needs to be replaced.

Good luck.

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My dear,
It is either that the charging port is faulty or the charger is .
All you need is to, visit an accessory shop, or nokia shop, request for a charger to see if problem persists, of it does, then you will know that the charging port is bad. Complain to them and it will be replaced with another part.

Hope this helps.

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The chargers you are using. Are they Motorola Original parts or from another manufacturer?

Definitely odd that it works with the USB charger but not the wall or car chargers. Can you take it into an at&t corporate store and have them try one of their chargers in the phone. This way we can eliminate if it could be the chargers. Could be something with the charging port on the phone though there is a hole in that theory as the USB charger works.

If you take the battery door off your phone you should see a little white or pink/red paper circle. Which color is it?

How long have you had the phone?

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I think the charging port is bad and this could be as a result of factory error since the fault is not from you. The phone restarts probably because the charging ports is bridging.

I will advice that you purchase a desktop charger that will enable you charge the battery seperately and when the battery gets full, you insert it into the phone. You could get another battery so that while you charge one, you use the other.

Or if you can look for a repairer, that will help you fix the fault of your phone.

Best wishes

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solution to this problem is that the USB is on the connector

its an accessory

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