Question about Motorola Mobility MOTORAZR2 V9 Cellular Phone

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Accessory Port Defective

I bought a Motorola V9 from e-bay. My son put the charger in the accessory port and when he pulled the charger out part of the port came out with it. Now he says he cannot charge the battery. Do we need a new port? If so, who can fix it? AT&T said they don't do it.

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  • Anonymous Dec 29, 2008

    same thing here and i can't even submit a repair request online because it doesn;t accept the numbers on phone, what to do?

  • ATTMotoBad Mar 02, 2009

    V9 charging port pulled out when removing micro-USB. AT&T says it's a known issue (it happened to the AT&T store manager on his own phone). AT&T also says they can't do anything about it because because Motorola hasn't acknowledged it as a known issue yet and will reject any warranty claims as "physical damage". They say I must pay full price for a replacement on a V9 that is three months old. There's no possible way for this to happen other than a manufacturing or design defect. I am switching to T-Mobile and getting a phone with a mini-USB. Sad to say I can no longer recommend you patronize AT&T or Motorola and I've used both for more than 20 yrs.

  • Anonymous May 15, 2009

    I only had my motorazr2 v9 for only six months. The problem is, my camera is broken. It has vertical lines on them and when you take a picture, your photo seems to be polarized.

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  • 151 Answers

You have to go to a store who sells cell phones and mostly they can fix it for you or give you a new one for $20- $40 in your phone. I have been to many stores with that price.

Posted on Dec 27, 2008

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The chargers you are using. Are they Motorola Original parts or from another manufacturer?

Definitely odd that it works with the USB charger but not the wall or car chargers. Can you take it into an at&t corporate store and have them try one of their chargers in the phone. This way we can eliminate if it could be the chargers. Could be something with the charging port on the phone though there is a hole in that theory as the USB charger works.


If you take the battery door off your phone you should see a little white or pink/red paper circle. Which color is it?


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I think the charging port is bad and this could be as a result of factory error since the fault is not from you. The phone restarts probably because the charging ports is bridging.

I will advice that you purchase a desktop charger that will enable you charge the battery seperately and when the battery gets full, you insert it into the phone. You could get another battery so that while you charge one, you use the other.

Or if you can look for a repairer, that will help you fix the fault of your phone.

Best wishes

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http://nextelonline.nextel.com/NASApp/onlinestore/en/Action/OSBrowseAccessoriesDetail?PHONE_ID=I880G&categoryRefName=Data+%26+Connectivity

solution to this problem is that the USB is on the connector

its an accessory

-->pt_accessories_en.gif Data & Connectivity for the i880 by Motorola (Choose a different phone) spacer.gif Motorola USB Charging Data Cable - Item # NNTN5405 nntn5405_l.gif Easily link your phone to the USB connector of a computer or PDA, use your phone as a wireless modem and more. The cable also features an integrated charging port so the phone can be charged while simultaneously performing data operations. The charging port can be used with compatible standard, rapid and vehicle power chargers.

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COULD BE THE PHONE BUT MOST LIKELY ITS THE CHARGER, IF ITS AFTERMARKET GET RID OF IT AND BUY OEM, TRY AND TEST IT OUT WOULD A FREINDS MOTOROLA CHARGER SINCE THEY'RE MOSTLY THE SAME CHARGERS AND SEE IF YOU STILL GET THE MESSAGE.

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