Question about Dell 924 All-in-One InkJet Printer

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Dell AIO 924 Printer/Scanner Wont work with Vista

This machine is compatible with Windows XP but not with Vista. Printer works but scanner wont scan. Is there any way of fixing this problem, please?

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  • Anonymous Mar 04, 2009

    scannfr will not work

  • Anonymous Apr 02, 2009

    Same problem; printer works but not scanner

  • sky-way Apr 12, 2009

    I have recently changed to a Toshiba Satellite Lap top with Vista as the system and cannot get my Dell AIO 924 printer to scan but can print and copy. Any suggestions?

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  • Dell Master
  • 1,800 Answers

Try to download the compatible driver for Vista!!

using the page of ur product starting with dell.com

Posted on Dec 12, 2008

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1 Answer

I have a Dell Photo 924 printer & my scanner always worked fine with my Windows XP. Switched to new Dell computer with Windows Vista & scanner, Dell All In One, did not show up at all. I got a...


sometimes there are compatibility issues with windows vista. Uninstall all other exisitng drivers of printers. Install the downloaded driver again and the software too. If it doesnt work then i think you must get it back with xp.

Jul 28, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

Updated to Windows Vista and now the Dell 922 AIO scanner won't work


I assume the old computer was not Vista
This site has the vista 32bit driver
for Dell 922 AIO http://www.techspot.com/drivers/driver/file/information/8761/

Nov 21, 2007 | Dell 922 All-In-One InkJet Printer

1 Answer

Why cant Dell AIO924 printer print from Vista32 & Linux desktop?


per the manual at ("http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf" if you don't have it) on page 13:

"
This printer is compatible with:
Windows® 2000
Windows® XP
Windows Vista®"

don't know if Vista 32 is the same as Vista, but you may want to go to the site at ("http://support.dell.com/support/topics/global.aspx/support/product_support/en/printers/aio?c=us&l=en&s=gen&~section=009") to find updated drivers for the printer. good luck!

Feb 18, 2009 | Dell 924 All-in-One InkJet Printer

3 Answers

Dell 966 printer wont scan


Hi,
The all in one solution software you used in XP doesn't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie Dell 966) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 07, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

My Dell AIO 922 scanner/printer doesnt work


u can download da driver 4 ur Dell AIO 922 scanner/printer at these following sites-
www.driversplanet.com
www.download.com

etc...............
try now

Dec 23, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

DELL 924 iNKJET All In One Printer


Ok well I've had this same problem before....what I did was insert the Dell AIO 924 CDs and did the installations, after installation completes you should be able to acess the Dell All in One Center at which point you should be able to scan.
This may help

Nov 13, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Scanner won't work on Dell 924


Same thing happened to me, only different model.

First, make sure you have the right drivers (and by that I mean 32-bit or 64-bit).

Go to control panel and remove your previous installation; reboot; reload the drivers with your All-In-One UNPLUGGED until they tell you to plug it in.

That was the trick that worked for me. Good Luck.

Aug 31, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Scanner issues


disconnect the printer from the computer and also unplug the power adapter of the printer , wait for 30 seconds and reconnect the power adapter and try to copy a document , if it works then there are no issues with the scanner.

if it still gives you the msg scanner busy. then click on start ----->click on RUN-----> type "control printers" click OK , right click on dell AIO 924 and then click "cancel all documents".
restart the printer and then try scanning.

May 16, 2008 | Dell 924 All-in-One InkJet Printer

8 Answers

Updated to Windows Vista and now the Dell 922 AIO scanner won't work


For windows Vista; it is imperative to run the Vista patch which can be found on the Dell website (Downloads and drivers).
Make sure that you run the patch, after removing the printer USB cable from the computer. Restart the computer as the patch suggests and then install the Vista specific drivers, which also need to be downloaded from Dell Website.
Again, do not connect the printer unless the installation software asks you to.
For scanner issues, those who are unable to get anything scanned to their computer, and are able to print, it is essentialy a Firewall/Anti-virus issue. You can check that out by trying to scan using an application such as MSPaint (Start> type 'mspaint' > hit enter).

Nov 01, 2007 | Dell 922 All-In-One InkJet Printer

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