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Im not able to make copies or fax anything becuase it keeps displaying the message "Check Scanner"

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If the scanner has a lock function on it then try and unlock it but if that doesn't work I have found that sometimes the Logic Board needs replace.

Posted on Dec 12, 2008

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1 Answer

LSU Error keeps showing


LSU stands for Laser Scanner Unit. Depending on the model this should come up only if the services used required scanning such as copy, fax sending, scanning.
nevertheless if this is a continuous message you might need to check the connectors within the scanner which I advise an field call.

Apr 30, 2010 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

My mfc240c says to replace the yellow ink cartridge but I don't want to spend money on that if the 'light bulb' is ruined. When I turn on the machine, I don't see any light for scanning or copying. ...


By the "light bulb," do you mean the scanner lamp? That lamp should only turn on when you are actually scanning, faxing, or copying a document. You should be able to still use the machine to scan and fax, even with the yellow ink empty. Try scanning a document to see if the scanner lamp comes on.

As far as printing or copying goes, you won't be able to print or copy anything until you replace the yellow ink, even if you try printing in black and white only.

Apr 19, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Scanner locked message on display. Will not copy


Check if the transit lock may have engaged due to movement. These locks prevent the scanner from moving while moving the devices during shipping. They sometimes engage by themselves.

Mar 23, 2010 | Xerox FAXCENTRE 2218 18PPM FAX

1 Answer

Overheats when printing pictures on transfer paper and now it will not print anything.


hi
i have problem with my brother prinetr MFC-8460N
IT SHOWS DOCUMENT JAM
ALSO MESSAGE ON SCREN
CLEAR THE SCANNER JAM THEN PRESS THE STOP KEY
STATUS SHOWS RED LIGHT
WE ARE NOT USING SCANNER WE ONLY USE FAX AND COPY
RIGHT NOW BLUE LIGHT IS ON FAX AND WHEN I PRESS COPY BUTTON IS NOT ALLOWING ME
PLEASE ADVISE

Nov 10, 2009 | IBM Infoprint Color 1357 Led Printer

2 Answers

Scanner locked?


On some models there is a transport latch to lock the scanner. Look under the scanner (where the copy comes out) and you will see a green slide. Look down thgrough the scanner glass and you will see a lock/unlock symbol.

May 05, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Won't copy or fax, scanner failure


Uneconomical to replace the scanner assy. sorry

Feb 17, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Brother mfc 8220 gives error message check original but no paper jam exists.


I assume you're getting this error when sending a fax?
Check original is not a paper jam error. This can happen in the winter due to bad noise on the phone lines. When you send a fax, you can get this result from the receiving machine due to noise. The receiving unit will transmit the error back to the sending unit.
The unit is basically asking you to check the quality of the original document. 90% of the time, there is no problem and the receiving unit actually got a good copy. However, sometimes due to noise on the line the receiving unit will get a poor copy of the fax. In this case the fax should be resent. Of course, since there is no way for you to determine how good the copy is at the receiving unit, in most instances you will have to resend the fax to make sure it goes though.
If, however, you are getting this message while copying (very unlikely) you can do a simple test of the document scanner that should reassure you that there is no serious fault, or pinpoint the actual fault.
Press the following key sequence within 2 seconds: MENU, *, 2, 8, 6, 4. If your unit has a FUNCTION key, use it in place of the MENU key. This should take you to maintenance mode. The display should say MAINTENANCE and all the lights should be flashing. If not, try unplugging the unit, press and hold either the MENU key or the FUNCTION key (depending on which your unit has) and plug the machine back in. This will also take you to maintenance mode.
Now, just press 5 5. This is the scanner area setting command, and if there is any problem with your scanner it will show up here as an error. If there is no fault with the scanner, the unit should return to maintenance mode in a moment. Once done, press 9 9 to exit maintemance mode.
If you are constantly having this error, get a phone repairman in to test your fax line.

Feb 06, 2009 | Brother MFC-8220 Fax

2 Answers

Hello, I have an HP OfficeJet 7310 all-in-one print/scanner/fax etc. I purchased about two years ago but don't use very often. Yesterday while I was trying to send a fax I received a loud winding-up...


I have same problem! The copy/scan function would feed the orginal from the ADF halfway and instead of making a normal loud feeding noise it made a horriable alarming sound and displayed an error message. To fix it: I waited a day or two and bang the top of the feeder cover with normal force while the original is feeding. It appeared the problem is resolved. I have no idea what the problem is, however I think if this work for few months at a time is fine by me.

Apr 12, 2008 | Office Equipment & Supplies

1 Answer

Why is my printer saying original loaded?


Is there a piece of paper in the top (copier/fax) feed, or under the top against the glass? Original Loaded means there's some document in place, ready to be copied or faxed. If you remove that, the message should go away. If there isn't one, check inside the feed on top, and see if there's anything stuck in there that could be blocking the sensor.

Aug 28, 2007 | HP OfficeJet 7110 All-In-One Thermal...

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