Question about Lexmark JetPrinter X1185 All-In-One InkJet

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I just put new ink Cartridges but still wont print

I tried printing keeps saying there a problem with printer i followed the steps still wont printI It also said trouble communicating with computer i checked the usb cablestill wont print

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Most of the time the "problem communicating with the printer" message pops up on Lexmark X1185 series when the driver gets corrupted. The best fix for this issue would be to uninstall the software first. Try connecting the USB to a different USB port (Please avoid using USB hubs, if any) and then reinstall the software. This should normally fix the printer communication issues!

Good Luck

Posted on Dec 20, 2008


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On my Pixma printer lights B and C are flashing . It will not print but said that the black ink is running out. I have put a new cartridge in.

Good day,

It sounds like you have bought compatible cartridges for your printer.
There is a very easy reset to do, then your printer will print but it will not show how much ink is still left in the cartridges.

Step 1:
Try printing something, if the page print, then continue to print till the printer give an error that say the "the ink has run out".

Step 2:
If that message comes up (the ink has run out) then there is an red button on your printer. Its an circle with an upside-down triangle.
Hold that button till the massage on the printer disappear.

Step 3:

Wait until the page that you wanted to print comes out.

You will be able to print normally from there, if the prints become light, then you need to replace the cartridges or have it refilled.


Jan 13, 2018 | Canon PIXMA Office Equipment & Supplies

1 Answer



Tell Me Your HP Printer Model Or You Can Perform These Below Step To Change HP Printer Ink cartridge,
Step 1: Open the printer
Turn on the printer. Press the Power button if it is not lit.
Open the printer cover, then wait until the print cartridge cradle moves to the right side of the printer and is idle and silent.
Figure 1: Raise the cover


Step 2 - Remove old cartridges
1 Press down lightly on top of the cartridge latch.
2 Pull out the bottom of the latch to unhook it.
3 Slide the cartridge out.


Step three: Use a cartridge protector
If you are temporarily removing a working cartridge (for instance, removing a Black cartridge in order to install a Photo cartridge), put it in a cartridge protector. Cartridge protectors come with Photo cartridges.

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Step 4 - Make sure the new cartridges are compatible
Step 5 - Install the new cartridges
Figure 6: Remove the protective tape


Figure 7: Contacts and nozzles


1 - Contacts
2 - Nozzles
Hold the print cartridge so the nozzles are down and the contacts face toward the printer, then slide the cartridge into the carriage.
Cartridges marked with a triangle go into the left carriage slot.
Cartridges marked with a square or pentagon go into the right carriage slot.

Figure 8: Put each cartridge into the proper slot


3 Push down on the print cartridge latch until it snaps closed.

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4 Close the printer cover.
Print cartridge maintenance

After removing the print cartridges from the printer, it is necessary to follow basic care and maintenance guidelines to keep them from drying out. The following guidelines will help maintain HP inkjet print cartridges and ensure consistent print quality.
Do not reattach the plastic tape that covered the ink nozzles since this can damage the nozzles.
Store the print cartridge(s) in a print cartridge protector or airtight plastic container. If the cartridge is stored in an airtight plastic container, make sure the nozzles face down and are not in contact with the container. Do not use plastic bags: this may damage the print cartridges.
Placing a moist paper towel in the airtight container may help to keep the cartridges from drying out.
A print cartridge protector is provided with the photo print cartridge.
To insert the cartridge into this protector, slide the cartridge at a slight angle into the protector and snap it securely in place.
To remove the cartridge, press down and back on the top of the protector to release the cartridge. Slide the cartridge out of the protector.
Do not drop the print cartridge since it could be damaged.

In case You still Having Problem Then I suggest You Visit HP Printer Official Website
Removing and Installing Print Cartridges


still Having Problem Then Follow Us On:

HP Printer Support

Feb 13, 2014 | HP PhotoSmart Office Equipment & Supplies

1 Answer

Hi! The printer does not print colors or black. I have full new inks, an i have cleaned it many times, but it does not give any viewable text.

Hi, this is a very common problem when you leave the printer without use for many months . To fix that, you have to take your printer to a custom Technical Service and ask for a simple head cleaning. It'll be a cheap work.
If you want to do it for yourself, get some Isoprophilic Alcohol (also, you can get Deionized Water) and follow the next steps:
1- With a syringe (one for color), remove all the ink of your cartridges.
2- Put that ink on different recipients and save it for later. 3- With a new syringe, put the isoprophilic alcohol in the cartridges. 4- Leave the cartridges all night. 5- Put the cartridges back on the printer and turn it on. 6- "Print" as many pages you can. This'll make the isoprophilic alcohol pass through the printer's head and make it "believe" is printing normally. 7- When you're done, remove the isoprophilic alcohol of the cartridges and put the ink back on the cartridges. 8- Put the cartridges back on the printer and start printing. This prints will be desaturated or blank. 9- Keep doing it until the printer is working correctly.
This is what they're gonna do at the technical service. You choose what to do.
Hope to help you.

Jun 20, 2011 | Office Equipment & Supplies

1 Answer

My printer is not printing out any black ink onto paper. Only the color is printing out onto paper. I put two brand new cartridges in for the black ink and color ink, and it says that the ink levels are...

You need to take it a couple steps further after your test print. Sounds like your print heads need cleaning or your cartridge may need aligning. It’s best to do this each time you install a new cartridge. for more information…....

Sep 03, 2010 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

Wont print, says ink is low.. ...but will print

problem could be not compatible with the windows program
most windows vista will not except any printer made before windows vista.

Apr 08, 2010 | Dell 966 All-In-One InkJet Printer

1 Answer

Print, particularly black, is inconsistent. Keep

Follow and try the step by step solution.If issue persists,Call Kodak @1800 421 6699 and get a new printhead free of cost.....Printhead has gone bad and it is the part in which we install the ink cartridges.It takes the ink out of the cartridges and spit the ink on the papers,...Cheers and Enjoy.

Dec 24, 2009 | Kodak ESP 5 Printer

2 Answers

Printer wont print

Try remove all cartridges then put back it one by one.Make sure the color cartridges are not empty too.The printer need all cartridges not empty to initialized and working.

Nov 25, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Hp 1410 all in one keeps saying prin cartridge error

Follow the steps given below and check for the results

=== Cleaning the ink Cartridges ===

Even if the cartridge is new, follow the steps below to clean the print cartridge contacts. Print cartridges have a substance on the contacts to keep them from corroding during storage that may cause poor electrical contact between the print carriage and the print cartridge.
  1. Verify that the product is turned on. NOTE: If the HP product is not turned on, you will not be able to remove the print cartridges.
  2. Open the unit to access the print cartridges.
  3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord without turning off the unit using the power button. If you turn the unit off the print cartridges will be capped to prevent them from drying out and you will not be able to remove them. You must unplug the power cord to prevent the print carriage from moving.
  4. Remove both print cartridges.
  5. Verify that the part number on the cartridge is the correct part number for the unit.
  6. Using a cotton swab or lint free cloth (like a coffee filter) lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the cartridge. Figure 1: Electrical contacts c00055424.jpg NOTE: When an all-in-one is used frequently for black and white printing but infrequently for color printing (for example, an all-in-one that is used primarily as a fax machine), the color cartridge will still eventually fail and need to be replaced. The pins in the print carriage can cause dents on the contact points of the color cartridge over time (usually between six and twelve months).
  7. Wipe the contacts with a dry, cotton cloth, as shown, to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
  8. Reinsert the cartridges and lock them in place.
  9. Close the top cover or access door and plug in the power cord.
  10. If the error continues, repeat these steps. If further cleaning fails to clear the error, proceed to "Step two: Cleaning the print carriage contacts" below.
Step two: Cleaning the print carriage contacts Have the following materials available to clean the print carriage contacts:
  • Cotton swabs or any soft material that will not come apart or leave fibers.
  • Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the print cartridges) CAUTION: Be careful not to get ink on hands or clothing.
Do the follow to clean the cartridge contacts inside the product:
  1. If the unit is off, turn it on.
  2. Open the unit to access the print cartridges.
  3. After the print carriage stops moving, unplug the power cord. Do not turn the unit off before unplugging the power cord.
  4. Remove both print cartridges.
  5. Using a cotton swab or cloth lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the print carriage as shown below. Figure 3: Cleaning the carriage contacts (your model may look slightly different) c00130268.jpg
  6. On models equipped with locking latches, lower the latches. Figure 4: Latches in the lowered position (your model may look slightly different) c00055427.jpg
  7. Wait five minutes for the contacts to dry and then plug in the power cord. The unit will begin to reinitialize. Wait until the process is complete before proceeding.
  8. Reinsert the print cartridges when prompted and then close the top cover or access door.
  9. If the message recurs, replace the print cartridge indicated by the message. If you are using refilled or remanufactured cartridges or non-HP cartridges, replace them with new HP cartridges. HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement.
  10. If the problem still exists, replace both print cartridges. Since the cartridges are electronically connected through the printed circuit board, the cartridge not indicated in the message might be the causing the failure
If the issue still persists then try the following steps to identify the problem ink cartridge
1. Remove both the ink cartridges
2. Insert the Color ink cartridge first and close the ink access door
3. Check if you are getting any error message or the ink cartridge light is blinking
4. Now remove the color ink cartridge and then insert the black ink cartridge and close the ink access door
5. Check if you are getting any error message or the ink cartridge light is blinking
Replace the problem ink cartridge anc then check

May 17, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Changed ink cartridges cannot print alignment page, out of ink

You need to reset the ink level before the printer can print further, to do these please follow the following step:
1) Goto the Lexmark Solution Center application.
2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
Then try again with printing alignment task.
Hope this help.

YBC (/\)

Feb 26, 2009 | Lexmark X2500 All-In-One Printer

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