Question about Acer Aspire 3610 Notebook

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Laptop LCD moniter badly distorted please help!!

My laptop's screen is distorted and garbled. ive tried the windows trouble shooter and it made no difference. what is baisicaly happening is the colours are messed up and they appear to be moving slightly, some days it works fine but then it gets distorted and completely unreadable . i have run virus checks, spyware checks and they have come back with nothing. sometimes the screen is just completely unreadable iv tried restarting it in safe mode and it didnt work.i am a novice computer user and i dont no what to do please help!

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Hello. The problem as you've told us, is most probably with the connector that links the LCD pannel to the main body of the laptop (on the motherboard). Because the joints are constantly moving there is some friction happening with this connector and in some cases it may get damaged or become loose from one end. You will need to have it examined in a service center. This isn't an expensive repair, in the worst case scenario you will need to have that connector replaced at most. Good luck in solving this problem and post any other question if you need further details. PS Sorry for my bad english, I live in a non english speaking country.

Posted on Mar 10, 2007

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Posted on Jan 02, 2017

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Here are some tips and tricks for troubleshooting and fixing laptop video problems. Video issues are very common within portable computers and with the following tips you should be able to detect and eliminate basic laptop video problems.
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Look at the LCD screen very closely and check if you can see a faint image on the screen. It's possible that the LCD lid close switch stuck in the "closed" position and the backlight stays off even when you open the LCD screen or turn on the laptop. The switch turns off the backlight when you close the LCD display to save the laptop battery power. Check the LCD lid close switch. Usually it is a small plastic pin located close to the LCD hinges. Try to tap on the switch a few times to turn on the backlight. If after tapping on the LCD lid close switch the backlight stays on, you fixed the problem.
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Most likely it is just a bad connection between the LCD display and the system board. I would try reseating the video cable connector on the back of the LCD screen first and check if it fixes the problem. After that I would try reseating the video cable connector on the system board. I would also try reseating cables if there is no video on the LCD screen at all.

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Try to connect the LCD screen to an external monitor. If the external video is fine, you have a problem with the LCD screen or the LCD video cable. You can try to fix the problem by reseating the video cable on the back of the LCD and on the system board.
If you see the same garbled video output on the external monitor most likely it is not the LCD screen problem. In this case the system board (with onboard video) is bad or the video card is bad.
REFERENCE: http://www.laptoprepair101.com/troubleshoot-fix-laptop-video-problems/
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To my memory, I never had this problem on Windows XP with a laptop, so I am thinking it's not Windows that is at fault, but the physical hardware is giving you problems.

If you boot from the CD for Windows XP and it doesn't find the drive, it's a big problem for this laptop.

I wish you luck in finding an answer to that one, seeing that it's out of warranty and XP is no longer supported by Microsoft.com.

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