Question about Acer Aspire 5100 Notebook

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DVD/CD Rom Drive

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39). Windows did not start a related device driver. (Check for solutions: could not laod driver software)

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  • anya16 Dec 12, 2008

    I don't have the Acer Noteboook. I have ACER Desktop.

  • Anonymous Dec 14, 2008

    tenho o mesmo problema,

    da-me 1 erro 39 na unidade de dvd.

    slimtype dvd a ds8a1p ata device.

    nao sei o k fazer.

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Hi, the error code that you have on the CD/DVD drive is a known issue from Microsoft. The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba laptop; you can click on this link http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.

In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.

This will surely fix the error code that you have on the CD/DVD drive.

Thanks

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