I am trying to upgrade my computer sound card but can't get any sound out of the new card I've installed. I followed manufacturer's instructions to the T (i.e., I removed the new sound card, started in safe mode, removed all things listed in the "Sound" section of the Device Manager, shut down, replaced the sound card, rebooted. This supposedly ensured that the card was installed correctly, but still, no sound. I'm running Windows 2000. It seems that when I try to install the sound card drivers, I get the message that the computer is waiting until the audio drivers are ready ... but they never are ... it just sits there. I've waited at least 15 minutes each time and it's never ready. Is there anything I can do to fix this problem? I'm pretty fed up at this point. By the way, I think the old sound card is integrated with the motherboard, as it was not a separate thing I could remove when I put in my new card. Hope this info helps you to help me.
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Re: sound card problems
Hey Sue, first thing you need to do is press delete when you first switch the pc on to get into the bios, and under usually intergrated deviced, disable the old onboard sound, and save the settings, load windows normally
go into control panel, system, device manager,
double click on any sound related devices that has a yellow tag next to it, and click on update drivers, make sure you have the cd in the drive, and let it search the cd for the drivers, do it for each device with yellow tag and then it should work.
All the best
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You may not have installed the drivers for your sound card. Please use this link to help troubleshoot this xp sound problem. Then, please follow the instructions in this tutorial to update drivers. Most likely that will take care of this problem...
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
You need to update or reinstall the driver for the sound card.Your computer manufacturer support and drivers will have your driver for the sound card if its OEM with your computer. Just enter your computer modal number And operating system find the right driver and install as instructed. If you have a problem let me know make and modal of computer and sound card if not OEM. and I will try to find the driver. Please rate me mysleuth
First of all if this doesn't help you fix your problem. PLEASE do not rate it. Have your soundcard CD on hand. 1.) Uninstall the software that came with the sound card. 2.) Right click My Computer, select Properties, click on Device Manager button under Hardware tab. 3.) Go down the list to Sound, expand that into a list. Double click Legacy Audio drivers, choose uninstall. 4.) Shut down your PC and at the back of the machine, turn the rocker switch to the 0 or off position. Remove the side cover.You should not see a bright LED light glowing on the mainboard. 5.) Remove the sound card from its current PCI slot and move it down one or up one slot. 6.) Replace the side cover, bootup and press f2, F10 or DEL whichever key gets you into the system bios setup pages. You want to find the Onboard Devices page or page with Onboard Devices listed. Highlight onboard audio or AC'97 and the toggle to disabled. If it is already disabled leave it alone, now go to the exit page and bootup. 7.) When you have your desktop but things are still loading, you may be prompted to install drivers for new hardware. Press Cancel or ESC to back out of the Windows Add New Hardware wizard. 8.) Insert the install CD and allow it to install the drivers and then follow up with the associated programs. 9.) Reboot your computer and insert your analog audio out or spdif out to your speaker system's input panel.
Once you reach your desktop again, double click the volume icon in the system tray and check that the proper sliders are up and not muted.
Go to, Control Panel, Sound and Multimedia. Access the property pages for the speakers and ard. Choose digital output only.
You should be good to go at this point. Insert an Audio CD and you should receive sound once again.
If this doesn't work... still, you have a bad sound card. I've returned two to Creative so far. You will want to contact their support department and request an RMA and refer them to our troubleshooting run down
Good Luck, Worldvet REMEMBER, if this hasn't worked please DO NOT rate this solution. There was only a 50/50 chance it would work.
-First try installing the old parts back in that you 'upgraded'.
-Clean the dust out of the case with a vacuum attachment. Go into the bios options and turn off Intel Speed Step, Thermal Monitoring, and Spread Spectrum. If that doesn't help, back up your data and reinstall your operating system making sure to install the drivers for your sound device first to gain a higher interrupt request (IRQ). Stay away from installing bloat ware that came on your computers installation cds. Good luck.
It sounds like a software problem. Though you did the right thing by entering the bios & disabling the onboard sound. That should have been enough. Did you uninstall the old intergrated sound drivers before adding the 24bit card? Just about all the drivers & upgrades for your 4600 through Dell is Creative software & thats why your having a tough time. I would put everything back to how it was. Re-enable the intergrated sound & reboot! Run system restore & check that every thing is running right!! Look at this dell web site for the sound drivers you have at this link: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=DIM_P4_4600&os=WW1&osl=en&catid=&impid=
If you must, install a upgrade for your intergrated sound. Just so you can uninstall it after a reboot. Re disable the sound in the bios. Do not install your new card yet. While back in windows device manager you should be missing a PCI device. Shut down install the new sound card. Hopefully windows will want the drivers & all runs fine. If still no it could be a bad card (i know what your thinking but it's possible). The only thing left is the regestry is using the wrong PCI device.