Question about LG RUMOR Cellular Phone

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Blank White Screen with Black Dot

Okay, well I just got home and I used my phone not less than 20 minutes ago. I looked at it and it was just a plain white screen and on the bottom right handed side, there's this black spot (With a semi-visible line through it) and it doesn't do anything unless I take the battery out. I tried removing the battery, but then when I try to put the battery back in and turn my phone on, it goes back to the white screen/black dot.

I have a Rumor LG phone

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  • art55 Dec 17, 2008

    I have had the same problem with 4 seperate LG rumors. the only thing that you can do is send them back to LG for a new (refurbished) one.



    Contact by E-mail: customerservice@lge.com
    Contact by Telephone Toll Free: 1 (800) 793-8896

    LG Electronics
    201 James Record Rd
    PO. Box 240007
    Huntsville, Alabama 35813

  • v_rodpt13 Jan 10, 2009

    its just a white screen and nothing else and when i take the bettery out it turns off, and when i put it back in and turn it on it just goes bacj to a white screen.

  • xoxarchie Jan 26, 2009

    uhm yah i am having the exact same problem! i was kinda texting in the shower - - - yes a very stupid thing to be doing. :) but sometimes i can see my regular screen, like it flashes to my regular screen for a half a second, and then it goes white again!

  • luv2shop4eva Apr 28, 2009

    My phone is doing the same thing what can i do i need help! this is soo *** it goes like black and white and sometimes like a grey idk whats wronge or how to fix it and it sometimes goes back to the origional screen but then right back to the white and black!!!

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You can have the phone reflash to correct this problem or just take it into your provider and have them look at it for you.

Posted on Dec 27, 2008

  • Sylvester Brathwaite
    Sylvester Brathwaite Dec 27, 2008

    you need to take the phone and have it tested at the repair center close to you or your mobile service provider ( service center )

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Rub it on ur weiner

Posted on May 06, 2009

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Posted on Jan 02, 2017

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Hi,

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When a phone screen is blank, has a white screen, etc, there are three things that could be the cause;


  1. Bad/defective screen and the solution is screen replacement
  2. Software/Virus problem and solution is to flash the phone
  3. Flex problem and solution is to change the flex. In some cases the flex might have shifted or not in it's right position, in this case, just fix the flex back properly and all will be well.


Bad/defective screen:


If your phone is having a white screen, first thing to do is dismantle the phone carefully, check if the screen is properly fixed to the phone board, also check if screen flex is intact. Once you've confirmed that all these are okay and screen is not still coming up, then it means your screen is bad. You can go ahead and replace the screen.


Make sure you confirm the screen is bad before you do any replacement.


Software/Virus:


Sometimes software/virus problem on phones are mistaken to screen problem. When a screen is white or blank, sometimes it's a virus problem. To further confirm, turn on the phone, wait for about 2 minutes when you know the phone must have booted fully, then use another phone to call the phone with white or blank screen. If the phone rings, it means it's not a virus problem, but if it doesn't ring, it means it's a software/virus problem.


If you discover your phone has a virus problem, you will have to flash the phone for it to display again,


Flex problem


When your phone screen is blank, white, has horizontal/vertical lines, turn images up-side-down, etc, be calm, there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out, that's why your screen is acting like any of the mentioned problem.


This is usually common with flip and slide phones. The flex worn out as a result of constant opening and close of the flip or slide phone. Samsung and Motorola phones mostly have this kind of problems.


Replacing the flex is the only solution to this problem. If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be replaced.


Good luck.

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