Question about Canon imageCLASS MF5770 Black and White Copier

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Message displayed "download standby" will not run

I only use this unit to make copies. It is not hooked up to a phone line or computer. When I came into to work today that message was on and the unit doesn't do a thing. Yes, I unplugged it but no help. That was Canon's tech help. The unit is 13 months old--just out of warranty and lightly used.
Any help is appreciated. Joe

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You could try to take the battery out ,to the machine do a reset.that message is firmware problem , if still the same only technician of CANON can repair the problem

Posted on Dec 23, 2008

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Off the hook


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver isoff the hook(the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message.
Lets try the following,
Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable.
if issue still exists try the followign
Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system.
Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For

HP Support

Apr 22, 2014 | HP OfficeJet 4215 All-In-One InkJet...

6 Answers

Phone off hook message


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver is off the hook (the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message. Checking the phone line The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time. If a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.
Problem still exists If the problem still exists after performing the steps above, the line interface unit (LIU), the part that the phone line plugs into, may be defective or the HP product may need to be serviced.

Jun 23, 2008 | HP Photosmart C6180 All-In-One InkJet...

Tip

How To Fix Your HP Fax Phone Off Hook


<ol> <li>If you don't know your product number, <a href="http://h20270.www2.hp.com/ediags/gmn2/welcome.aspx?lc=en&cc=us">click here</a> to automatically detect it.</li> <li>Manually download your drivers by <a href="http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us&lang=en&softwareitem=oj-40521-2&os=228">clicking here</a>. Enter your Printer Model Number, e.g. Deskjet D2680</li> <li>Unplug the power cord from the back of the printer and from the wall outlet. Reconnect the power cord to the wall outlet, but don't connect the power to the printer just yet.</li> <li>Perform a partial reset by disconnecting the power cord from the wall. Then, hold the # and 3 while reconnecting the power cord. Release the buttons once the cord is plugged in. When you release both buttons, the issue should be resolved.</li> <li>Perform a semi-full reset if the partial reset did not work by pressing and holding # and 6 while reconnecting the power cord to the printer and hold for 1 min after plugging in the power cord. When you release both buttons, the issue should be resolved.</li> <li>Verify that the phone cables are properly inserted into the wall jack and the back of the printer if you are receiving a "Phone off the hook" error message.</li> <li>A Phone Off Hook message indicates that the telephone line is open. This message would be expected in the following situations:</li></ol> <ul> <li>A modem on the phone line is accessing the Internet. When the other device is no longer using the phone line, the display should revert to the normal message.</li> <li>A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.</li> <li>A credit card machine is using the phone line.</li> <li>Another electronic device is using the phone line.</li> <li>Telephone Answering Machine using the phone line</li> <li>The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.</li></ul>Check this website for further help from HP: <a href="http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00322712&cc=us&lc=en&dlc=en&product=441125">http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00322712&cc=us&lc=en&dlc=en&product=441125</a>

on Feb 22, 2011 | Printers & Copiers

2 Answers

Won't print (surge?) after storm; fax off the hook


Yes it would appear your printer have been damaged due to the storm. The reason your fax is "off hook" the that the photocoupler that protects the printer from surges on the telephoone line has "blown". THe printing problem is due the the surge that damaged your computer also passed down the USB cable to the Printer and has "fried" that part of the circuitry
It maybe possible to repair it but you will need to take it to a Samsung Repair centre or Authorised Repair centre

Sorry for the bad news but hope it helped

Jul 24, 2010 | Samsung CLX 3160fn All-In-One Printer

2 Answers

It says the phone is off the hook but it's not. I


hi there!

i have seen the article below that may help you deal with the error. It contains diagnosis and troubleshooting procedures. Hope this helps!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00322712&cc=us&lc=en&dlc=en&product=441125

----

A Phone Off Hook message may notbe an error. It simply indicates that a telephone receiver is off thehook (the handset is lifted) and the telephone line is open.This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • Telephone Answering Machine using the phone line.
  • TheStart Fax button was pressed with no telephone number entered. PressingStop or Cancel should return the display to a ready state.When the other device is no longer using the phone line, the display should revert to the normal message.

Nov 05, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I have Samsung fax & copy machine, SCX 5312F,


Press "Menu / Exit", then "System Data" on the one-touch dial keypad. The display shows the first system data option "Cassette Paper" on the upper line of the LCD display. Scroll through the options by pressing ^ until you reach the option "Message Conf." Then press < or > to select your choice. Options are: ON, OFF or ERR (prints only when a transmission is not successful). When the desired selection is displayed as indicated by the blinking cursor on the lower line of the LCD display, press "Mode / Enter" to save the selection. Press 'Menu / Exit" to exit the menu or "Stop / Clear" to return to standby mode.

Source: Samsung Laser Facsimile User Guide - Digital Laser MFP - SCX-5312F, pages 6.2, 6.4 and 6.5

Jun 12, 2009 | Konica Minolta bizhub C250 All-In-One...

1 Answer

My printer will not receive a fax saying "phone off hook". There is no phone on the HP2410, and the phone is on the hook.


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver is off the hook (the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message. Checking the phone line The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time. If a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.
  7. Problem still exists
  8. If the problem still exists after performing the steps above, the line interface unit (LIU), the part that the phone line plugs into, may be defective or the HP product may need to be serviced.

Jan 23, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Phone off hook message


hi,

The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time.

f a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.

Jun 23, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Will not fax


It is a default message when you are calling from the same phone as your fax machine.
If yourAll-In-One is sharing a phone line with your telephone, modem, or another device, and if any of the other devices is using the line, you will see the "Phone off hook" message on the All-In-One front panel. You can still print, copy, and scan with the All-In-One when you see this message, but you cannot send or receive faxes. To clear the message, check each device to make sure that it is no longer using the line.

Apr 13, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Stop the Samsung CLX 316FN from answering the house chat line


Make sure that the unit is hooked to the fax line only. Many people often merge both lines when connecting answering machines and more than one wireless phone. Also make sure that the unit is the FIRST equipment connected from the wall outlet. Finally, enter the program mode and make sure the fax setting is turned to FAX or TEL. The first setting makes the unit answer after the amount of rings programmed, while the other setting is for manual reception only. One final notice: if you are using the phone line for talking and someone hits START for a copy, the unit will assume a fax and iterrupt the communication. To avoid this, press NO. COPIES first before making copies. Even if it is for one copy only.

Oct 04, 2007 | Samsung CLX 3160fn All-In-One Printer

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