CD/DVD drive letter missing. Used restore before and worked but this time did not work.
Somebody offered a solution:
Highlight by clicking on "UpperFilter" and "LowerFilter" ONLY - then hit Delete on the keyboard and select Yes
BUT I don't see the upper and lower filters>>>
Please help if you can.
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Re: CD/DVD drive letter missing. Happened before.
Right click my computer, properties, hardware tab, click device manager, highlight computer icon, click action, then click scan for hardware devices, let it scan it should find, i hope this works please give me your feed back if this works ok.. thnx se ya, fixya.
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First I would check the data cable is properly connecting the drive. If it is connected, make sure the power cable is also conencted to the drive. Then I would check the Device Manager on the computer to see if the driver is installed. It must be one of these three problems.
try to run the Microsoft Fix it option to delete the upper and lower filters and if this does not work, update the firmware and try to use a lens cleaner. if nothing works including system restore, it might be time to get a new drive. hope this helps
I had the same issue, not once but twice. Both times however, it required service technicians to fix, and actually replace the device. There was an additional issue however that may have started the decline in the first place. I am unable to get high speed internet, and as a result, many of my updates are interrupted and files slowly become corrupted. If this occurs often enough, it can actually corrupt your O.S. and browser! I had to replace the internal CD/DVD in my computer twice, and the last time, they had to wipe my computer and reinstall the O.S. Not the best of news. What I do now to avoid the problem, is to disable automatic updates, and only update elsewhere where I can get high speed internet services. It's a pain, but better than having the issues that come with slow internet. .
Please you will fit the sata/pata cable tightly in your cd/dvd RW
If it will face same problem install a new cable if you have spare cable.
Same as before
Alternative Start Mode
1. Re-boot PC, as it starts tap F8 several times until the windows boot window appears. 2. Scroll to "Start with last known good configuration.) 3. Press "Enter"
Or 1. Re-boot PC, as it starts tap F8 several times until the windows boot window appears. 2. Scroll to "Safe Mode" (With networking, if you want to access the internet) 3. Press "Enter"
1. Go "Start" 2. "All programs" 3. "Accessories" 4. "System tools" 5. "System Restore" 6. ensure "Restore to an earlier time" is checked and click "Next" 7. Select an earlier date when your PC worked well. (Must be a highlighted date) 8. Click "Next" 9. Allow system restore and reboot
It could be a problem with the lens, you should try cleaningthe lens, it's already gone bad there is no harm in trying
If it doesn't work, you can either replace the lens or purchase a new DVD/CDdrive
Hope it will help you
Don't forget to vote me
I just wanted to post a reply regarding a missing dvd/cd in the ?My Computer? & in the ?Device Manager?.
I bought my Acer5610z in September of 2007, about March of 2008 I was unable to use my dvd/cd because it was not being recognized by the computer. This was very frusterating as I like to back up files often.
I have tried EVERYTHING!
1)I have tried to mess with the registry as suggested by several sites.. NOTHING
2)I have tried to uninstall any applications which would mess with my player such as ITunes..etc.. NOTHING
3)I would have tried to restore my settings back to factory default but I cannot remember my freaking password for erecovery.. So this was not, nor is it still an option for me.
(Anyone who reads this and knows a lil trick for me to fix that issue please feel free to let me know. thanks..
Anyways.. I found this website and got very excited because I seen all the great comments and thought to myself, now maybe after about a year (give or take)I might be able to burn cds again!
You will never guess how I fixed this issue!!!
*I first took out several screws on the back of my laptop..scared I was gonna mess up my comp.. but didn?t.. whew..
For the life of me I could not find a way to access the dvd disk drive to ensure things were plugged in properly. (I never messed with a laptop yet) I couldn?t find it..
Then my lover found a site online which detailed how to remove the dvd/cd drive to ensure it is plugged in all the way, sound scary? meh..
Turns out all you have to do is eject the disk (use paperclip into hole) and you can gently pull on the metal that you see holding the edge of the dvd player.
Pull it all the way out (its a plug n play so don?t worry about cords)on my Aspire 5610z anyways CHECK YOUR SYSTEM DETAILS TO ENSURE IT DOES NOT COME WITH CORDS)
Replace the dvd/cd back into the slot and press firmly but not too firm to break it (you want to make sure its plugged in all the way)
Hope this helps someone out there and if so spread the news.. I looked forever for this stupidly simple alternative to messing with the registry etc..
Is it possible to try this drive in another PC? My recommendatoin, if the drive performs to specs in the other PC, would be to perform a System Restore (not the XP one, but rather the one that uses the HP disks). If you do decide to do the restore, be sure to backup anything that is irreplacable as the restore will put your system back to factory settings.