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Rollerball on my Blackberry 8310 has stopped working

Is this common and do I need to replace the phone?

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  • Anonymous Apr 16, 2009

    Yeah quack_simon is right! It works if you clean the ball after opening it!

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No, Just take it out and clean it! hope this helps!

Posted on Dec 18, 2008

  • quack_simon Dec 18, 2008

    If you take a small screw driver and pry that ring out that is around the "ball" you can take it out and clean it and the other part that comes out.... i sure hope you get it fixed!

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Yes this happens to all of them including myne it is annoying yes but there is nothing that we can do it is caused by all of the oil and dirt from our fingers get in it and cause it to get stuck just do what is mentioned above and it should fix it for you hope this helps you =)

Posted on Jan 14, 2009

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1 Answer

Roller ball won't scroll down anymore what can i do?


take a q-tip with a little amount of alcohol and make sure that the phone is off clean the rollerball. it should work fine. try to clean the ball twice a month.

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1 Answer

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Pop every thing back reverse order and the rollerball should work, if not it will need to be tested by an engineer as it will be a connection problem, hope this helps

Feb 15, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry curve 8310 stopped working when sim card's inserted.


This is an unusual problem. I would take it to an experienced cell phone technician like Inovagent in your area and see what the expert says. Often places like this will offer a free evaluation and/or estimate.

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1 Answer

Rollerball downward movement does NOT register. Upward OK. Click OK.But cannot scroll downwards


Same problem I had. Remove the ring around the track ball assembly. and remove the track ball assembly frrom the phone. Clean the ball well with a swap and alcohol. Make sure you put the assembly back in the same way it came out. Put the ring back on and you should be good to go.

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1 Answer

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Try a different ball in the device they are fairly easy to remove. Borrow a friends entire track ball use nail file to remove the ring then look to make sure what way the mechanism and ring go back in and try your firends if his/hers works in your phone replace the defective part. 2b4daea.jpg fb71594.jpgeb3c8be.jpg

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2 Answers

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depends what you are recieving...if its a photo you want to recieve,go to photo album..press left key next to rollerball and menu will come up...scroll down to..allow connection...then press on it.will connectthen get them to send a photo.hoope this helps

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2 Answers

HELP!!!!HELP!!!


Try blackberry.com, they will have links to buy parts, also crackberry.com is great too.

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