Question about RIM BlackBerry Pearl Smartphone

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Rollerball on my Blackberry 8310 has stopped working

Is this common and do I need to replace the phone?

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  • Anonymous Apr 16, 2009

    Yeah quack_simon is right! It works if you clean the ball after opening it!

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No, Just take it out and clean it! hope this helps!

Posted on Dec 18, 2008

  • quack_simon Dec 18, 2008

    If you take a small screw driver and pry that ring out that is around the "ball" you can take it out and clean it and the other part that comes out.... i sure hope you get it fixed!

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Yes this happens to all of them including myne it is annoying yes but there is nothing that we can do it is caused by all of the oil and dirt from our fingers get in it and cause it to get stuck just do what is mentioned above and it should fix it for you hope this helps you =)

Posted on Jan 14, 2009

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1 Answer

Roller ball won't scroll down anymore what can i do?


take a q-tip with a little amount of alcohol and make sure that the phone is off clean the rollerball. it should work fine. try to clean the ball twice a month.

Nov 09, 2010 | RIM BlackBerry Curve 8310 Smartphone

Tip

How to fix a faulty Blackberry rollerball/trackball


There are a few relatively simple solutions to fixing a faulty Blackberry rollerball/trackball.

Compressed Air

Spraying some compressed air on the ball and round the sides of the ball can sometimes loosen the compacted dirt & dust on the rolling mechanism.

You can pick up compressed air from your local hardware store.

WD40

Spray a tiny amount of WD40 on a cotton bud and rub it onto the rollerball. This can free up the mechanism and lubricate it.

Removing and Cleaning the Rollerball/Trackball

  1. Using a small flathead screw driver gently prise the silver ring around the rollerball from the top (be extremely careful as the catches are made of plastic and can break easily)
  2. The rollerball module should come out with easy
  3. Using a clean paint brush, gently brush the inside of the Blackberry where the module came from
  4. Using a toothbrush clean the rollerball module gently around the rollers on the underside and also clean the actual rollerball
  5. When replacing the rollerball module it will only fit one way so don't worry about putting it in upside down
  6. There are three plastic catches on the silver ring, there should be one at the bottom & two at the top. Line them up on the phone and press it back in place gently.


Replacing the rollerball/trackball

Sometimes the mechanism or the rollerball can be come damaged and cleaning will not solve the problem. In this case you can replace the rollerball by following the instructions above about cleaning and purchase a replacement rollerball from eBay or one of the other countless online stores that see Blackberry parts.

I would always recommend that you buy genuine Blackberry replacement parts as these are usually of a higher quality than copies.

on Dec 18, 2009 | Cell Phones

1 Answer

On my blackberry 8310 the keyboard and the trackball are locked up. Can this be fixed?


the trackball can get dust and particals in the runners, if you have a star driver you can undo the phone, gently pop it apart then pop the silver plate connectors for the keypad, screen and trackball there should be a wire coming from the mouthpiece to the top right gently disconnect the top this will allow you to open the rear of the keypad and roller ball, where the rollerball meets the motherboard gently clean this with a cotton bud, do the same with where the keys meet the white sensors
Pop every thing back reverse order and the rollerball should work, if not it will need to be tested by an engineer as it will be a connection problem, hope this helps

Feb 15, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Cannot scroll up with my Blackberry Curve 8310 trackball


It is a very common problem. You just need a new trackball. Should be about $25. If you want to make it work temporary, then just removed it and clean the trackball and the phone part under it (on the phone itself) with 99% alcohol. It might work for a while again

May 13, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

My blackberry world rollerball moves but none of my buttons click


i would send it back to the manufacturer. apparently the trackball has a problem and it needs to get fixed. or u can go to a blackberry specialist and tweak the trackball so itll work better

Feb 08, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

2 Answers

BLUETOOTH 8310 blackberry


depends what you are recieving...if its a photo you want to recieve,go to photo album..press left key next to rollerball and menu will come up...scroll down to..allow connection...then press on it.will connectthen get them to send a photo.hoope this helps

Sep 25, 2008 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

HELP!!!!HELP!!!


Try blackberry.com, they will have links to buy parts, also crackberry.com is great too.

May 05, 2008 | RIM BlackBerry Curve 8310 Smartphone

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