Question about GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Wont dispense water

Ice maker works fine and dispenses. Water is running to filter but will not dispense out of door.

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  • navarrington Dec 14, 2008

    Have the same problem but won't dispense water or ice, changed the panel but now no light now on panel.

  • sgrell Dec 15, 2008

    GE side-by-side creates ice, but water will not dispense.

  • jmbarry2679 Dec 15, 2008

    I have the same problem. Ice makers works, water dispenser does not. Light in dispenser door works. Any ideas?

  • kimsheldon Dec 17, 2008

    Same problem ice maker works light works no water despenses.

  • Anonymous Dec 19, 2008

    Ice, no water. When I try for water I do hear  a clicking sound. Frozen reservoir? If so, where is it located?

  • Anonymous Dec 20, 2008

    My refrigerator will not disense water

  • Anonymous Dec 24, 2008

    I replaced my water filter yesterday and now the water dispenser doesn't work

  • Anonymous Dec 24, 2008

    I have the same problem. I found out that the last 2-3 inches of water is freezing in the line. I have to defrost it with a hair drier, that takes 30-45 min. It is a pain in the ****. GE has a poor design!!!

  • Anonymous Dec 27, 2008

    Our side by side produces ice, but will not dispense ice or water?

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I spent an hour looking at many of the suggestions posted here and at other sites. I tried the easiest first and it worked so I am sharing it on all the sites that were helpful. Turn down the temperature of both the freezer and the refrigerator. I then tried holding the door switch closed and repeatedly pressing the lever to dispense water. After a few minutes I walked away for 30 minutes leaving door closed. WHen I returned the water flowed perfectly. good luck

Posted on Sep 18, 2010

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Did you check the pump at the bottom of the fridge ,and also the solenoid. valve to release the water ,does it click when you depress glass against sensor in dispersal area

Posted on Dec 16, 2008

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Posted on Jan 02, 2017

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Hello Cynthia;

My name is Peter. I am a retired field service refrigeration technician.

You have a water pressure problem. You need at least 60 PSI water pressure to open the solenoid valves. I suspect you are getting small ice cubes.

If you have well water you are not going to get the pressure for fully dispenser flow.

I have experienced bad water filters. One time our techs received a large shipment of bad water filters. Remove the water filter and test the water dispenser.

With low water pressure you may not want to use a water filter

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Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

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