Question about Microsoft Xbox 360 Console

1 Answer

Scratched 360 Disks

Simple as that. I cannot find a straight answer to the problem without buying new hardware or getting it "reburbished" which I dont believe will solve the problem. Just looking for a better understanding

Posted by on

  • 1 more comment 
  • i_have_falle Dec 12, 2008

    Yes. in some sources it says that the drive does that. But nothing more on how to fix the problem, except buy a pad or get it refurbished, both of which cost money that I cannot spare at the moment

  • i_have_falle Dec 12, 2008

    Yes. in some sources it says that the drive does that. But nothing more on how to fix the problem, except buy a pad or get it refurbished, both of which cost money that I cannot spare at the moment

  • Justin Washburn May 11, 2010

    are the scratches goin around the disk in a circle?



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 116 Answers

Have you tried using a lense cleaning siak? The scratches are from the lense acutally hitting the disk from trying to focus.. A good lense cleaning disk may help beyond that it may have to be serviced. I know its not he answer you want to hear but a lense cleaner is the cheaper option and its worth a shot, buy one that works on dvd lenses i wouldnt spend less than 15 bucks on one, as the cheaper ones are worthless except for cd players. The higher end ones actually have a cleaning pad on them.

Posted on Dec 12, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I accidently shook my xbox 360 while it was running and now my modern warfare 2 game got screatched is there a way i can use it again?

It depends how badly scratched your Modern Warfare 2 disk is. There are scratch repair kits, but they can only do so much. If a scratch repair kit doesn't do the trick, take your disk to a place like Best Buy or Gamestop. They have professional solutions to fix your disk. Beyond that, you can always try calling up the game developer. They sometimes have warranty for scratched disks.

May 01, 2011 | Video Game Consoles & Games


If your Xbox360 isn't reading disks look here!

If your Xbox 360 isn't reading disks I would make sure the disks are clean and not scratched up then make sure your disk drive is clean and clear of gunk. That should fix your common problem!

on May 09, 2010 | Video Game Consoles & Games

2 Answers

My xbox 360 game is not working and i cleaned it what do i do

9 out of 10 times when a game is not working anymore it is because the disk is scratched. Unfortunately there is no way to fix a scratched disks, and anything that promises to fix scratches will either do nothing or make it worse. I would suggest buying a used copy of the game from a local retailer.

Mar 20, 2011 | Microsoft Xbox 360 Console

1 Answer

I have 2 copies of the same game that will not play in my xbox 360. Every other game I have works.....Any ideas why?

Are the disks scratched? If yes, that is why.
If they are not scratched, and the games are installed to your hard drive, it may be a problem with the installation, you should uninstall the game then reinstall it to your hard drive.
Otherwise, there may actually be a problem with your Xbox 360 Console.

Feb 16, 2011 | Bethesda Softworks Fallout 3 for Xbox 360

1 Answer

Panasonic DVD-LS855 This player suddenly stopped reading disks. The "Carriage" clicks repeatedly and a message on the screen says that it cannot read the disk. Is this a simple fix? Is it...

It could just need a good cleaning. Get a lens/head cleaner...they are around $6 at Target. Try that....if that doesn't work then is probably is a hardware issue and should just be replaced. It's not worth it to get it repaired as it would probably cost more to repair it then buying a new one straight out. Especially since you can find DVD players for as little as $20 now-a-days.

Nov 30, 2010 | Panasonic DVD-LS855 Player

1 Answer

Game play for only one minute then freezes on all games

Not sure what could be the problem. Try and install your games to the hard drive and if they don't and the disks are not scratched then you may need to buy a new xbox. Try Yahoo! Answers and Google. Xbox support may also be a good help.

Aug 14, 2010 | Microsoft Xbox 360 Console

2 Answers

Assassin's Creed 2 won't load on Xbox 360

Sounds like your cd drive is not reading the discs properly. If that's not the problem, then you have a scratched disc on your hands.

Do what I did. Go to and sell your scratched/non-working game to them. They will give you good money for it.

Jan 01, 2010 | Ubi Soft Entertainment Assassin's Creed...

2 Answers

Xbox Keeps Scratching Disks!!

your unit is still under warranty if you bought it new the best thing to do is call the xbox number and they will send you a fedex box to put it in and send out my xbox took about 2 month to fix and they gave me a free month to their online services hope this helps

Jun 30, 2009 | Microsoft Xbox 360 Console

2 Answers

My Xbox 360 intermittently scratches the game disk

1. you move, shake or touch xbox while running or disk is iin. solution: STOP!!!
2. The disk reader is to close to the disk. Solution: Open up xbox,. find disk reader, take picture. Show to people at game-stop, they'll tell u what to do.
3. Xbox is broken or faulty Solution: Get your money back and buy a new one or don't and keep buying games when the old 1 gets scratched

Jun 17, 2009 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides