Question about Microsoft Xbox 360 Console

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I have the 360 console and it has been scratching disks. Some sources say lay it flat, others stand it, get a pad, and a million other things. I want to know what exactly I can do to stop this from happening anymore

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  • i_have_falle Dec 12, 2008

    Alright, well thanks for that I guess. One of the Microsoft websites said to keep it upright.... goes to show right? Anything else you might recomend?

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If your xbox is scratching the actual dvd have you tried to find exactly where on the disk it is that is being scratched.? I think its a matter of trying to relate the area to the actual area on the disk drive itself. If it is the surface read by the laser, then the disk has to be sitting too high in its tray which must mean mis-alignment of the tray or not sitting corectly.?? Or some part of the tray area is sitting to low. How did it happen? was the xbox bumped? As you say placing it flat rather than standing Might help, but if this continues you need either to return to retailer if there is warranty or find a reputable repair service. I had an xbox and tried to play one of the games HALO but it would not play. I dont recommend what I did as I used BRASSO, yes you heard me right. And a very very soft leather. I used a circular motion on the disk very lightly. After a minute placed disk under the COLD water tap and washed it. I then tried it and ..it worked. I take no responsibility for you attempting this method as it can if you are not careful totally screw up the disk and possibly your drive and or your XBOX. There are solutions which can be put onto DVD surfaces which are supposed to protect them from scratches. My method would eventually damage the DVD and MIGHT only be a temporary cure.

Posted on Dec 12, 2008

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The first thing you can do is absolutely lying the console on it's side. Microsoft has even admitted that a standing console will scratch the disk.

Other than that, there's no way to really stop it. That's the nature of the device.

Posted on Dec 12, 2008

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