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Intermittent loss of internet connection

It doesnt matter whether I use windows xp or vista, I get the same problem. Intermittently I losethe internet connection. If I press reset or switch the router off then on again, after a short while it works again

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If the modem is from any of Internet Porvider, I suggest you take it back and exchange it.
if not, you need to get a new one.
problem is in the modem.

Posted on Dec 12, 2008

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Sounds like a switch before the signal gets to your house. Modems usually don't go out intermittently unless they are overheating. Is the modem in a ventilated area where it can get some air? An alternate is to borrow a modem from a friend to test it. Usually one of your niehbors will have the same service and the same modem. I had my surfboard (from comcast) for 5 years and it was solid as a rock, the spotty services was always at the Comcast switches (at the street or the nearest hub.

Hope this helps

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