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My Mac laptop running OS X 10.5.5 is not recognizing my Maxtor One Touch 4 Mini 320gb external drive. I plug it in, the light on the drive comes on, but nothing else happens.

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Have you installed the pre-loaded software

Posted on Dec 12, 2008

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Check to make sure the drive is formatted to the FAT file system as NTFS file system is not recognised on Macs (check the drive on a PC and have the PC format the drive to the FAT file system)

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Posted on Dec 12, 2008

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1 Answer

My Mac OS X doesn't recognize my Maxtor One Touch


Try unplugging both the power and data cables from both the computer and the hard drive. Let the hard drive spin down. Plug the cables back in. It should become visible with no loss of files.

Nov 07, 2009 | Maxtor OneTouch A01B080 80 GB Hard Drive

1 Answer

How to Connect Maxtor OneTouch 4 Mini 320Gb to PC


I have one as well running along with a PC. PCs and Macs are formatted differently. Go to www.maxtor.com and create a search for reformatting from a Mac to a PC with your Operating System in the search as well. Should have no problems after doing that. It will tell you and or show you where and how to reformat.

Oct 01, 2009 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Other computers dont recognize my Maxtor OneTouch 4 Mini


Please Make sure you External Hard disk USB cable is working correctly. Your cable is probably having partial contact, so try another cable

May 30, 2009 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Maxtor one-touch mini won't appear on PC


To isolate the problem, please try the steps below:

1. Make sure that the USB ports of your PC are working.
2. Try to connect the device into different USB ports.
3. Try to connect it into different Windows based computer.

Question: Did you reformat this device using your Mac? If yes, there could be a possibility that the device was reformatted using the Mac OSX (Journaled). This type of format would only recognized by Mac computers.

But if it's formatted using the DOS based system, it would work on both Mac and PC.

Apr 01, 2009 | Maxtor OneTouch 4 Mini 120GB External USB...

2 Answers

Maxtor One-Touch 4 750gb power light flashes and goes out straight away.


Try to remove the drive and connect it directly to another computer.
If still doesn't spin up then most likely the board has failed.

Nov 03, 2008 | Maxtor One-touch III Mini 40 GB USB 2.0...

2 Answers

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer


I have a Onetouch Mini 4, operating fine on two computers with Windows XP but couldn't get it working on Windows 7. I plugged it in and it would be recognized but a message would come up saying there were errors and to scan. Tried scanning and not scanning and couldn't get the drive to work. If I tried to open it would give me the "access denied". I couldn't get to a security tab from a folder as none of them were working.
It ended up that I wasn't listed as an owner nor had any permissions so I needed to be added to the device.

Here is what I did -

System, device manager, disk drives, right click on onetouch, properties, volumes, populate, the select on touch volume, properties, security, advanced, change permissions, add, typed in my user name - hit checked names (it fixed the format), then hit ok.



Then make sure you set the permissions for all the users.

Sep 08, 2008 | Computers & Internet

3 Answers

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer


Are you connecting Drive via a USB hub or direct into two separate USB sockets on PC?

May 05, 2008 | Maxtor OneTouch 4 Mini 160GB External USB...

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