Question about Epson Stylus CX7800 Color Flatbed All-in-One Printer

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When scanning on my Epson CX7800, the scanner grinds and makes a lot of noise. What do i have to do to fix this. Is there some kind of greasing or lubrication that needs to be done, or a realignment?

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Hi

Check if there is a lock for the scanner, normally its on the right or left handside when you open the cover for scanner. try to toggle lock and position it to unlock., try scanning again....

Posted on Dec 13, 2008

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Thank you for choosing epson.

Note that you have to uninstall the existing epson scan software and epson printer software on your computer first.

Log on to support.epson.com to get the proper driver for your printer.
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You can also click on the link below:
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Please inform me if you need further assistance.

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Go to Epson's web site. Troubleshooting Guide & follow it's instructions. They want you to uninstall & reinstall the Epson software & drivers & they want you to do this their way.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58773&infoType=Overview
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