Been using my HS850 and my RAZR for months with no problem, but now all of a sudden my headset won't connect anymore. The bluetooth signal flashes on my phone intermittently, but nothing comes through the headset. Tried to pair them again by pressing and holding the call button for a few seconds, and the light does actually become steadily lit, but as soon as I open the boom, it turns off instead of remaining on. End result is, neither device recognizes the other, even though the bluetooth signal flashes on my phone when I first power the phone on. I have tried several different variations of powering down the phone, waiting a minute, and then turning it back on. I've even removed the device from the phone, powered off, waited, then powered back on and tried to re-pair the devices. I'm thinking the problem must have something to do with the fact that the staedy light in the pairing mode shuts off as soon as I open the boom...it's supposed to remain lit in order for the pairing to work. Any ideas?
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Firstly, make sure you have enabled Bluetooth on your phone or whatever device your using the headset with. The default setting off, so go into your phones set menu and enabled Bluetooth.
You'll then need to 'pair' the headset and phone.
1. Ensure the headset is turned off (indicator light not blinking).
2. Press and hold the Call E button for 4 or 5 seconds. The indicator light will initially flash, but continue to hold down the button until the indicator light is steadily lit.
If the indicator light is flashing or not steadily lit when releasing the button, repeat both steps 1 and 2. Hold the Call E button for 4 or 5 seconds.
3. Enable Bluetooth on your phone and get to 'search for devices' it should find the headset.
4. Select Motorola HS850
Select OK or Yes to pair your headset with your phone.
Enter the passkey: 0000
When your headset successfully pairs with your phone, the indicator light changes from
steadily lit to flashing.
Hope this helps. Oh and make sure your phone actually supports the headset!
a With the headset’s boom closed,
press and hold the Multifunction
Button E until the headset
indicator turns on (about
The headset indicator turns on.
b Release the button, then open the
The headset indicator remains on.
2. Perform a device discovery from
3.select motorola hs850 and click pair
4 When prompted by the phone, enter
the passkey 0000 and confirm to pair
the headset with the phone.
The device ID is now stored in the
Pairing is successful when the
headset indicator flashes 10 times
1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1. 3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device 4.Select HS850 once a connection is detected. 5.The passkey "0000" is now entered to confirm the connection has been made. 6.The cell phone screen will now read "Bluetooth Connection".
Tips: 1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset. 2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On". 3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".
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I bought a new HS850 and guess what, I got this hearing problem on the very first day ...phew ! I did the pairing with my Motorola A1200 phone and it worked for once, even the sound was coming in the earpiece and then I put it to charge for the first time and once done, I again started it up and it got connected with the phone and after that there was no sound in the ear piece. I was going nuts....about what could be the problem.
So i decided to delete the earlier paired profile from my phone and do the pairing again and guess what...It Worked....:) So you can try that out too....
almost all of moto bluetooth headset get this problem. i think H680 is much better that HS850 or H700. i'm using RAZR2 V8 and almost all BT headset have static problem. So i end up with korean's and french's BT headset which have much lower static.
I think your guess is right a new battery may be required but try leaving it on charge for 12hrs or so sometimes if they havn't been used for a long time they go dormant and it takes a realy good charge to get them going
When I paired my headset to my Blackberry - I had to do the following...
Set my phone into the pairing mode.. quickly press button on HS850 and when blue light comes on, hold button and open boom -
It has worked this way several times for me.
No, living outside of your cellular "home area" has nothing to do with the bluetooth pairing. You're problem is a common problem. Lots people have this problem you are not alone.
So, here is what I suggest.
1. Make sure both the headset and the phone are fully charged.
2. Delete the "device" from your phone. I mean precisely that. Go into you cell phone's bluetooth settings and erase your "HS850" from it.
3. Try re-pairing it. Put the phone and the headset in pairing mode and allow it to sync.
This should do it. I always works for me. You usually only need to pair once and every time you use the headset all you should have to do is connect it. I hope this works for you.