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The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
One of two options, I can suggest contacting Kodak for a battery to test the camera with. This should take about 2 to 3 days to get to you and then you can test the camera with it. If it doesnt work and in turn is the camera at fault you can book it in for repair. You will only be 2 days behind if you go this route, however you will then have a free battery as a spare. The link to book it ion for repair is www.kodak.com/go/itg and a UK telephone number is 0870 243 0270 and if you not in the UK, visit http://graphics.kodak.com/docimaging/US/en/Landing_Page/ServiceSupportContacts/index.htm to find a contact telephone number or email address.
Sounds as if this is a repair issue with the image processing inside the camera on the main circuit board. You may want to call Olympus Customer Service to discuss repair process. Their telephone number is 800-622-6372 option 2 and then option 3
Sounds as if this is a repair issue and the camera would need to be sent to an Olympus repair facility. You will want to call Olympus to discuss repair process and pricing options. Their telephone number is 800-622-6372 option 2 and then option 3
I had the same problem and finally had the time to look at it. I was reading some other posts, when I read try the telephone trick. Leave the camera closed and kinda slam it on a hard surface. I slid the shutter open and focused and it took a pic with no problem!!!
There is no easy fix, you?ll have either disassemble and get dirty, or take to an authorized repair person. This zoom error problem is usually caused due to dirt or dust in the zoom mechanism.
If you think you can handle disassembling the camera then grab a set of gentile screwdrivers and follow these instructions:
You will have to remove a few circuit boards in order to get to the zoom mechanism.