My internet was working fine 2 days ago on my emachine till my daughter did something to it where I couldn't connect on line anymore. I called qwest tech my internet provider and we went through the whole rebooting, disconnect power, etc... Then we went to run... ipconfig... but my computer couldn't locate my ipaddress. I didn't even have a local connection in my network connection. Then, the qwest tech told me to call emachine to establish a local connection then call them back. My internet is working fine because my laptop could search the web. My question is, why hasn't ipconfig locate my ipaddress? Do I have to be online? Is there any way to fix my problem without paying emachine for their $3.99 a minute over the phone tech support. Oh... my computer is out of warranty.
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Re: ip config is not finding my ip address?
No IP address? most likely the network is diable or the network card drive is deleted.
right click on the network icon>>porperties. if you see a network icon then right click on it and enable the network, if not, then the network driver is deleted.
go to control panel>>system>>hardware device, and see if there is a (red X) on the nework card.
go to the vendors website and download the network driver.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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This is only a problem with the firmware of your modem/router that you need to update it, because a network device like a modem and router that is working fine for severla years and suddenly stop working you just need to update the firmware of it and it should be working fine again, to update the firmware of the modem/router just need to call the manufacturer for that....
Is there any chance that in the last 24 hrs (or whenever your Internet stopped working) that you added a cable box converter to your home network by plugging a LAN/ethernet jack into the back of the box? If you did, that would be the problem.
On your PC, go to the bottom left corner and type "CMD" in the search/run box. This will open a pop-up DOS window. Type "IP config" and hit the enter key on your keyboard. This will tell you the IP address of your computer. You may have to scroll up to see it, but if you're running your computer through a router, the IP address should be something like 192.168.1.xx (the xx stands for a 2-3 digit number that is specific to each device on your network and can only appear once; 2 devices cannot have the same IP address).
If the IP address is something like 192.168.100.xx - then your problem is the router giving your computer an invalid IP address. My network router was doing this same thing and it frustrated the heck out of me. Long story short, much Internet research revealed the problem was because I had my cable box (the one that connect directly to your TV) plugged into my network. As soon as I unplugged it and rebooted my modem and my router, the problem was resolved.
In this case as you have told me that you have other laptop which is working fine wirelesly. I would like you to check the IP address of the system in which you are facing the issues.
To check the IP address:
1) If system has XP
Click on "Start" and then "Run". Type "cmd" in Run and hit enter
A black screen will pop up, in that type "ipconfig", where the cursor will be blinking
Check the IP adress under " Ethernet adapter local area connection" & " Wireless adapter"
2) If it is Vista/Win 7
Click on Start again and in Search field type cmd and hit enter
Same black screen will pop up and repeat the same above steps in the black window and check the IP adress
the two lines in the back, if they are too small for the ethernet cable, are telephone jacks for a phone modem. look and see if there is a "line in" and "line out" labeled, or a picture of a telephone next to one of the jacks- if so, then this is a phone modem card, and not an ethernet card. ethernet cards ONLY have one jack.
have you downloaded any new software/games/audio/video in the last
two weeks on the main pc w/router (that might be conflicting)..if so I
would delete it....do not change wii or other computers connection
settings....but on the main computer lets do this
1.go to start 2.all programs 3.accessories 4.system tools 5.system restore 6.we are going restore 1 full month...this means pick restore to earlier date....30 days back.......when it was working all fine.....click okay..once say ok again it will reboot by itself come on and will prompt you one more time click ok
1) Make sure there is no low-pass filter from the phone line to the wall - it should be directly connected.
2) The laptop issue has nothing to do with the wireless router if it's actually connected. Try pinging the router. Open the command prompt. type ipconfig. Look at the laptop's IP address and the gateway. Try pinging the gateway (ie ping 192.168.1.1). If the ping works, the connection is fine.
3) Can you open a browser window but not connect to a web page? This is due to a connectivity issue. If you can't even open a web page for whatever reason, its a problem with the laptop, not the connection. Hope this helps.
If your internet is not working properly then reset your router and configure again. Scan your computer with updated antivirus. Also check RAM memory is works fine. If it over heat then put extran fan so it control heat. let me know if you need further assistance. Thanks.