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Ip config is not finding my ip address?

My internet was working fine 2 days ago on my emachine till my daughter did something to it where I couldn't connect on line anymore. I called qwest tech my internet provider and we went through the whole rebooting, disconnect power, etc... Then we went to run... ipconfig... but my computer couldn't locate my ipaddress. I didn't even have a local connection in my network connection. Then, the qwest tech told me to call emachine to establish a local connection then call them back. My internet is working fine because my laptop could search the web. My question is, why hasn't ipconfig locate my ipaddress? Do I have to be online? Is there any way to fix my problem without paying emachine for their $3.99 a minute over the phone tech support. Oh... my computer is out of warranty.

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  • laelitalaga Dec 12, 2008

    Is network properties and network connection the same?

  • laelitalaga Dec 12, 2008

    I opened network connection and there is no devices in that file. Thats what we did with the dsl tech supporter. And thats why they told me to contact the manufacturer. I tried to download the network driver from emachine website but was unsuccessful.

  • Dan
    Dan May 11, 2010

    is your network card a built-in card or separate?

  • Dan
    Dan May 11, 2010

    yes, same thing

  • Dan
    Dan May 11, 2010

    if you go to control panel and look at your network properties, do you see a device listed?

    right-Click and go to status and post back what it shows.
    Be sure it is enabled and you can go to the support tab and choose repair and it will try to fix it on its own.


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Now what is the mode of the machine??

Posted on Dec 14, 2008

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No IP address? most likely the network is diable or the network card drive is deleted.
right click on the network icon>>porperties. if you see a network icon then right click on it and enable the network, if not, then the network driver is deleted.
go to control panel>>system>>hardware device, and see if there is a (red X) on the nework card.
go to the vendors website and download the network driver.

good to go!!!!!!!!

Posted on Dec 12, 2008

  • Frank
    Frank Dec 12, 2008

    please do ot rate the answer till we finish this thread.





    thank you

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