Question about Canon PIXMA MX700 All-In-One InkJet Printer

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I can't seem to get the communications connections connected to send a fax. I have internet telephone and internet service and don't know where to connect what?

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FAXes are sent and received through the telephone line connection on the back of the printer. There are two RJ11 connectors - one to your house wiring, and the other to your telephone handset. At a minimum, connect to your house wiring.

The FAX drivers and software should have been installed with the rest of the software. Confirm by checking in Control Panel, Printers, to see if "Canon MX700 series FAX" is in the list.

I use Vonage as my telephone service provider, and I've had excellent results both sending and receiving.

Hope it helps!
Mike

Posted on Jan 04, 2009

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1 Answer

Can't receive a fax. How do I do that? Seems like my fax part of the printer is not connected to the internet.


The Fax part of your printer do not have to be connected to the internet Usually, you have to connect a regular telephone line to it to be able to send and receive FAX

Jul 25, 2011 | HP Office Equipment & Supplies

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When transmiting it connects ok it negotiate ok but at the trainning phase it disconnects, it receives perfectly. very strange


Try sending more then one fax to different recipients, otherwise it is not clear if the problem is specific to sending to one machine, or all fax machines. You also should post the type of fax modem you are using, if you are using a VoIP (Internet) telephone line, and the current settings in WinFax under Tools, Program Setup, Modems & Communications Devices. http://www.getfaxing.com/forums

Feb 17, 2011 | Symantec WinFax Pro for PC

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MY WINFAX IS NOT CONNECTING TO SEND. THE LINE WORKS, I HEAR THE TONE DIALER DIALING, THEN THERE IS A LONG PAUSE WHILE "CONNECTING" MESSAGE APPEARS. THEN BRIEFLY THE MESSAGE DISPLAYS "NO CARRIER" AND CLOSES...


This is usually a line connection, or dialing problem. Are you sure the fax modem is connected to a working telephone line? are you sure your sending to a fax machine? Do you require any prefix (like a 9) to make an outgoing call? Are you dialing all the proper digits to make a call?

http://www.getfaxing.com/winfax

Feb 28, 2010 | Symantec WinFax Pro for PC

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HOW TO EMAIL SCANNED DOCUMENTS FROM HP J4580 DIRECTLY?


It is not possible to email the scanned file directly through the printer. However, you may send fax over the Internet

You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the device. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium. For information on changing this setting, see Set the fax speed. If you have questions about internet faxing, contact your internet faxing services
support department.

(Ref from the manual of the printer.)

Hope this helps.

Jan 23, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I am trying to send a Fax but keep getting a communications error


Vonage is a DIGITAL phone service. ALL fax machines are analog devices. You need a plain old telephone line.

Jul 22, 2009 | HP LaserJet 3050 Printer

1 Answer

Configuratin of Winfax pro


You need a fax modem. If you only have internet connection, you will not be able to send or receive faxes unless you subscribe to an internet fax service called www concordfax.com

Jan 12, 2009 | Symantec Winfax Pro 10.03 (winfax10.03)...

1 Answer

Cannot send or receive faxes


How to dial *xx codes when faxing When sending a fax, it may be necessary to enter in a *xx code as the first part of the number. Follow the steps below to dial *99 when using a VoIP service. NOTE: Since the *xx code is an instruction to the phone system, this must be dialed live.
  1. To pick up the line on the HP All-in-One, press Start Black Fax or Start Color Fax without entering a phone number first.
  2. When you hear the dial tone, enter in the *99 code.
  3. Wait a few seconds and then enter in the rest of the number.
  4. The HP All-in-One will complete the fax as normal.
What can be done to help the fax transmission? The communication speed is a major factor in fax transmission over VoIP. Currently there are three speed standards.
  • Fast - v.34 which communicates at 33.6 Kbps.
  • Medium - v.17 which communicates at 14.4 Kbps
  • Slow - v.29 which communicates at 9.6 Kbps
Changing the Fax Speed Adjustment setting to Medium may improve your ability to send a fax over a VoIP network. On most HP fax products the connection speed can be set to a lower speed. Those that do not have a Fax Speed setting generally communicate at medium speed or lower as this was the past standard. Consult your user's manual for information specific to your model. Changing the Fax Speed Adjustment to a lower speed Follow the steps below.
  1. Press Setup .
  2. Select Advanced Fax Setup .
  3. Press OK .
  4. Select Fax Speed .
  5. Press OK .
  6. Select Medium .
  7. Press OK .
  8. Try the fax again. If you continue to have problems faxing, contact your VoIP provider as they may have options to improve the ability to send and receive faxes over VoIP telephone service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 17, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hi there. I have just taken over this office and am not sure what is connected and what is not. I am trying to send a fax through my computer and the "waiting for printer to respond:Canon MP830...


you need to give more details on how you're trying to send the fax.
keep in mind you don't actually need a printer to send the fax if you're using your computer to send the fax.. that's the reason you need to be more precise when discribing your problem.

in general you need to be familiar with how things are connected.

if your printer is a fax machine too the minimum you need is to have your printer/fax connected to a line (to the telephone wall jack) and to be powered up.

if your printer is only a printer and you're using your computer to send the fax you need to have your modem (the connector in the back of your computer that looks like a telephone line but says not telephone but 'line' connected to the phone line on the wall) connected and have software that allows you send faxes via your computer. (windows xp has that software so you need to make sure is installed (start>control panel>add remove programs>add/remove windows components>fax services should be installed) and if the software is installed you should be able to go to start>accessories>communications>fax>fax console

confirm what is your set up and give more details.

Oct 17, 2008 | Computers & Internet

1 Answer

Send and receive fax


Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received.
  1. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  2. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  3. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections
  4. If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine.
Faxes cannot be sent but can be received Follow the steps below to correct the problem.
  1. Verify that you are dialing the number correctly. You must dial all of the numbers required to make a phone call from the same line. This includes numbers that must be dialed to access an outside line or to access long distance services.
  2. If you have been using a speed dial or are faxing from the computer, print the page to be faxed and manually dial the number from the front panel of the fax. If the fax can be sent when dialed from the front panel, recreate the speed dial setting and insert some pauses.
  3. If you are trying to fax from the computer with a model that supports PC faxing and the fax does not try to dial when you send a fax job, test the communications to the all-in-one by clicking Status in the Director, or by trying to print to the all-in-one.
    • If this is reported as disconnected or printing fails, verify that the communications cable from the computer to the all-in-one is connected correctly and restart the computer.
    • If communications still cannot be established, troubleshoot the communications
  4. Faxes fail intermittently or with only one fax number
    • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
    • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
    • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
    • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
    • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
    • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

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