Question about HP ScanJet 2300C Flatbed Scanner

1 Answer

Scanned image comes out all black

Error message
"Scanner could not be initialized because its internal hardware could not find home position"
Any suggestions would help

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The scanner has a locking device for transport. If it has inadvertently gotten flipped it will cause this issue. Look for the little green or blue tab labeled "Lock" "Unlock" making sure it is unlocked.

Posted on Dec 29, 2008

  • Bruce Volkers
    Bruce Volkers Dec 30, 2008

    If the lock was not the issue, then there may be a problem with the drive, (some scanners have a belt, others have a screw drive) or the "limit switch" that detects the end of travel, therefore the "home" position. Your answer may lie there. My local thrift store sells scanners for $10.00 and under, therefore I find it hard to justify spending any money on repairs here. Maybe you could find a similarly cheap replacement?

  • syedfarazulh Apr 14, 2011

    where I can find blue or green tab ?

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Editing text


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