Shaft from Jenn-Air microwave - part (58001050) unavailable -
This double oven unit Jenn-Air was purchased new and ordered from Sears in 2003. Now I find that it had lived a three-year shelf life before it ever came to me. I am told that I must replace the entire wall unit - and a similar unit will be about $3,000 - all for a round plastic button probably costing a quarter. Does anyone have any suggestions for a solution - and one not costing $3,000? Glue doesn't work. This is apparently a part common to Maytag as well.
All please take note - it you find that there is no where to purchase your item other than Sears - be very cautious in dealing with them - check carefully to be certain you receive a new product - not one 3 years old.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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I have the same unit and age the JMC7000 everything appeared normal on the display and countdown etc...But it would not heat,I trouble shooted the problem and discovered it was a faulty door switch I replaced it and it works like new again.I ordered the part from www.repairclinic.com it's an easy fix.and costs a few bucks...
I have a different Jenn-Air built in microwave & oven combination but I'm sure my solution will work for you as well.
My microwave was plugged into an outlet located on the top of the oven. This outlet has a "circuit breaker" that tripped while we were using the self cleaning feature on the oven. You just need to reset the breaker button right next to the wall oven outlet. Why it tripped is a mystery since the microwave was not in use at the time. Bad design.
Of course, getting to the reset button is your only challenge. You need to pull the microwave and oven out of the wall/cabinetry in order to get to it. The unit is heavy so you will need help. Or, call a certified repairman and they should be able to do this for you in 30 minutes or less so the service call should not run you more than @$85 if it is no longer under warranty.
I would also suggest you contact Jenn-Air to complain about this issue and seek reimbursement from them if necessary.
Not exactly a solution - but info that will help -- had the exact same problem, same model etc. I had two servicing companies come out and look at it. One was the local Jenn-Air dealer techs, the other was an independent repairman. The shaft/coupler thing needs replacing. Guess what? The part is not made anymore!!!! My 2 different techs tried everyone under the sun and I spent a day on the internet and telephone and I'm sorry to inform you that part isn't out there -- even through the company (I forget the name now) that carries out-of-stock parts has everything under the sun, they didn't have this. I am furious with Jenn-Air -- I purchased this oven/micro for almost $3,000 in 2003 and the turntable stopped in 2008. Five years and they don't make the part and have none in stock. Maytag is a cheap poorly-run company. Whirlpool bought them out in 2007 and I have checked -- they don't have the part either. Time to look at those dopey nordicware self-winding turntables. Sorry -- only solution is to land a used model. Now you know.
It's most likely a shorted hood fan thermostat or a stuck relay on the control circuit board.
We repair these controllers nationwide with our $32.50 service. You can find out about that through the link in my profile.
Concerning the thermostat, if you or a friend is handy, it's not hard to check and replace. It should be electrically open when it's not hot.
My profile links you to my Web site, where I offer free critical text files on safety & disassembly.
Lastly, you can visit the Sears parts Web site where they have helpful exploded view diagrams and where you can order a thermostat if needed. Sears carries parts for many brands.
Post back if you need more help.