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Some dual temperature wine coolers build up frost in the rear and top of
the main compartment. Check the defrost timer, located either inside
the main compartment near the light, or outside on the back of the wine
cooler near the compressor. Look in the owner's manual for the correct
settings for the defrost timer and adjust yours as needed. Make sure
that you have the wine cooler in a spot where the outside temperature
remains at or near room temperature to reduce frost buildup.
http://www.haieramerica.com/en/asset/archived/BC112G.pdf is the link to your manual.Typically in a dual temperature zone wine cooler whites are stored in the bottom and reds on top as whites are better a little colder and the cold air will drop to the bottom of the unit. Hope this helps!
This happened to me, I found that the cooler would not go below 70 degrees because the cooler had lost its coolant or wouldn't work. I do not know, but as it was under warranty, an appliance repairman came and said that it was worth fixing, so it was replaced with in a week. Normally you would just hole the button in until the desired temperature is selected. Once released the cooler would attempt to set this temperature. If it is not, then I suspect it too is broken. Good luck.