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Is this a corporate edition? If not you should be able to just leave the organization field blank or put 'NA' in there. The serial number should be on the CD / CD sleve or in the documentation. If this is a trial version you may be able to leave the serial number field blank.
Creator 7 is not supported with IE 7, due to the changes by Microsoft. You should try going back to IE 6, or maybe think of upgrading to Creator 2009 - it's only $49.99.
I also checked the Roxio website, and unfortunately they no longer support this product. I was going to also recommend getting a hold of one of their technicians, but it looks like you have to pay for "legacy" support.
Roxio has included help files and tutorials that include step-by-step instructions.
a. Double-click on the "Roxio Easy Media Creator Home" icon on your Desktop.
b. Under the "Tools" section, click on "Help Center & Tutorials".
c. The links on the right side of the help frame will launch the appropriate tutorial or
Also, Roxio has posted flash tutorials on our support website. The website address
for online tutorials click here or go to: