Question about Microsoft Xbox 360 Console

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Cant play games

Every time i try to play a game new or old all my xbox does is say disc unreadable peases take disc out and wipe with a soft cloth and restart console that doesnt waor

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  • bahl33ted
    bahl33ted May 11, 2010

    Is your system on the internet so that it may receive the newest updates/patches?



    Have you tried using a laser lens cleaning disc (look like a regular cd-dvd but has tiny brushes on the bottom to clean the laser lens)?



    You can get one at Walmart, Best Buy, etc... for about $15

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If its not doing anythng you may have a hard disk problem? I cant guarante this as you have not given enough information. Do you get an error message? or any message at all other than cant read disk? you are obviously using the internet...take a look at the microsoft.com website....put into the search 'XBOX360' see what is comes up with..you may find your answer there.

Posted on Dec 12, 2008

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1 Answer

How do I fix my xbox game the xbox keeps saying unreadable disc clean with a soft cloth and restart the console.


If you get the error with just one game, but not others, unfortunately it is likely damage to the disc. If it is under warranty, or if you bought it at a return-friendly place, maybe you can get a replacement. If the system is giving you this error with several games, it is likely the disc reader in your Xbox. The Xbox 360 has a well-known issue with DVD drive failure over time. If your system is still under warranty, or sometimes even if not (because this was such a big problem for Xbox), Microsoft may repair it. Try calling them and patiently discussing it. If it is not under warranty, and you are good with repair work, try this: http://hardandsoftgaming.wordpress.com/2011/03/12/replacing-a-faulty-xbox-360-dvd-drive-firmware-flash-or-circuit-board-transplant/

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Has the been played without a problem before??

The disk may be damaged. Try to use a "disk docter" if you know somebody with one. If you dont have try to put a little windex on a soft towel and clean the disk inside to out.

Are other game disk working ok with the 360? If no game or dvd disk are working then the dvd drive has failed and will have to be replaced. If you have any questions give me a comment.

Hope this helped!

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Contact 1-800-4MY-XBOX to get an RMA issued.

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