Question about Sony Cyber-shot DSC-W55 Digital Camera

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Camera lens is stuck

My DSC-W1CAMERA LENS IS STUCK AND TELL ME TO POWER MY CAMERA OFF AND THEN ON AGAIN BUT THIS DOES'NT HELP ME

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  • Sony Master
  • 96,683 Answers

Posted on Dec 22, 2012

6 Suggested Answers

t00nz
  • 4738 Answers

SOURCE: DSC-w70 stuck lens

The following blog outlines some repair options for a lens error:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Dec 23, 2007

  • 2 Answers

SOURCE: lens Stuck

Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

PS Tried the Sony online chat support - useless!!!!

Posted on Jan 02, 2008

SOURCE: Sony DSC W50 - lens stuck

im 11 and i just got a camera for x-mas and my lil sis dropped and it ddosent work so i tried a tip from here and it just mad eit worst

Posted on Jan 23, 2008

anujpaul
  • 217 Answers

SOURCE: lens are stuck open on cybershot S90.

i would suggest you to contact any expert or SONY SERVICE CENTER because according to the problem you describe is technically difficult and due to jurk the gears of the zoom lens assembly may be broken misaligned, and there is a specific method to open the zoom lens assembly to change the gears, Or the if you want to repair it by yourself then you have to replace the complete lens block assembly, Therefore i would advise you to contact any expert for repair,

Posted on Jul 11, 2009

  • 11967 Answers

SOURCE: our dsc-w50 has a stuck lens problem. will not

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Dec 08, 2009

  • 5 Answers

SOURCE: I have a sony DSC W-35 Camera and the lens is

what is gears are broken?

Posted on May 09, 2010

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Dropped camera and now the lens is stuck out,when i turn it on the screen says turn power on and off again.i do that,but it keeps saying it still and camera makes a weird noise when i turn it on,and lens...


Hello,

Bummer huh? I dropped mine a while back and damaged my battery cover!

I would try...taking out the batteries and reinstalling them! This may reset your camera?

Otherwise, I would do a web search and type in:

Sony Cyber-shot Camera DSC-W50 troubleshooting

Hope this helps you get your camera working again!

Kind Regards!

Martie

Sep 15, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Camera lens cover won't open when you turn the camera on. Says "power off then on" but still stuck


This kind of problem occurs if camera dropped on floor that broke lens mechanism OR lens mechanism got dust particles that make it stuck.
Usually lens mechanism needs to be replaced to solve the issue, however, user level try to solve the problem is to tap camera on your palm a few time gently that may release stuck lens mechanism and it start working again, if that does not help then lens assembly will be replaced.
Thanks.

Jun 10, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

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sounds like you have dust, sand of some type stuck in the retracting lense. Ive found someone to tell me to take out my batterys and SD card, then tap the bottom of the camera on a table top. Replace the batteries and power up. Doing this, I was told it loosens up the debri for the lense to retract to close and to open again.

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I have a Sony Cybershot DSC-W30 camera. This morning, I took a picture of my daughter, and turned the camera off. Right when I was turning it off, she asked me if she could see the picture, so I quickly...


MY LENS IS ALSO STUCK OUT. I pressed on the lens by accident while it was on. Now it won't turn on and the lens is stuck out. I tried twisting it left as recommended by aplynn09 but didn't work. SOMEONE PLEASE HELP!!!

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Turn the power on and off again


I fixed this issue with my Sony Cybershot by gently (carefully) hitting the camera 3 times against a carpeted bench with the lens retracted and the camera turned off. It seems the lens gears were stuck. Now the camera works fine again.

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2 Answers

Lens stuck open


I have to agree with one of the comments previously posted. I too had a Sony DCS-S700 and the lens was stuck open. Whenever I turned the camera on, the Sony Cybershot logo appeared and dissappeared, turning the camera off. I noticed the lens was crooked, so I moved it in the center direction and the camera worked again.

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