Question about Tomtom GPS

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I received my device and I want to start to use it. How can I do? Now I connected the device to my computer and address to www.tomtom.com/home and then/

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If this is new and if you are fairly unfamiliar with how it works, go to youtube.com and type how to use a tomtom device for illutrative info, it will surely help you out

Posted on Dec 12, 2008

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Posted on Jan 02, 2017

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1 Answer

How do i update my tom tom one


When you connect your TomTom to your computer (USB port) ... you can use the TomTom HOME software to check the updates available for your GPS.
This assumes you've (previously) registered your GPS on the TomTom website, and you have TomTom HOME installed on your computer.
If not, register your TomTom on the TomTom website (identify it with your email address), and install the TomTom HOME software on your computer.
Then when you connect your GPS device to your computer, the TomTom HOME software should start up (or you can start it up), and you can log into your TomTom account ... and the HOME software will automatically search and let you know if / what updates are available for your GPS.

Mar 24, 2015 | Tomtom Sat Navigation Car GPS Receiver

1 Answer

My tomtom go 700 will not connect to my pc


The moment you connect your TomTom device to a computer, your device should ask Do you want to connect to 'computer'. Once you tap YES, it should connect to the computer. TomTom HOME then starts.

If your device is not connecting, click one of the solutions below:

Dec 27, 2010 | Tomtom GO 700 GPS Receiver

1 Answer

How do i register my new tomtom device and get my £10 voucher


If you have a TOMTOM you can register for a free £10 voucher:
www.tomtom.com/10 (http://www.tomtom.com/10)
below is original thread:-
http://www.tomtom.com/myTomTom/myProfile/index.php

Follow the link, register your details and you will be sent a £10 voucher by email to use straight away on the TOMTOM shop.

Just enter the voucher code into the left hand box when looking at your trolley.
Your email receipt will have an attachment - download it.
Once completed, go to TomTom Home on your computer, make sure you are logged on with the same email address that you bought the voice with and then connect your device. It should automatically update and itself and store in your voice selections.

If you've already registered just sign up with a new email address to take advantage of this. You might have to adapt the email attached to your TomTom Home to download it.

Good luck.

May 19, 2010 | Tomtom GO GPS Receiver

1 Answer

USB device not recognized when tom tom is connected to computer after it has worked well before


1) Has the GPS been dropped or gotten wet?
2) Did the TomTom get physically disconnected before issuing the "disconnect device" from the TomTom Home drop down menu? (this can corrupt the software inside the GPS)
3) Try reinstalling TomTom Home from www.tomtom.com in your computer

Mar 29, 2010 | Tomtom One XL GPS Receiver

2 Answers

It shows a 'X' mark


the other users who faced the same error tried this instructions and solved the problem as follows:-- We have a result!
After calling the helpline to find it was number unobtainable! I returned the unit to Halfords who called another helpline number. They took my e-mail address and when I returned home an e-mail was waiting with the following instructions which worked.
I now have a fully functioning TomTom! Thanks for the advice fellas:

Thank you for contacting TomTom Customer Support.

In this email you will find the solution for the error on your TomTom. This solution can be used in the following situations:

• The device hangs in the start screen (splash screen)
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

Nov 03, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Tomtom will not connect to computer press yes on tomtom as instructed to connect to computer but nothing happens. need to install european maps


This is not a solution, it is a new problem
my tomtom was working fine until I connected it to my computer using the latest TomTom Home. It now flashes a white cross and TomTom Home says "No device connected". My TomTom is useless now and does not work anymore.

Oct 20, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tomtom920


First of all, BACKUP!
Then:
1: A free account here:
http://www.tomtom.com/myTomTom/myProfile/index.php

2: TT Home installed:
http://www.tomtom.com/plus/service.php?ID=17

3: Connect device to computer, and update through TT Home.
Log on with email address/password from step 1.
Disconnect device from computer after update

4: Set email address/password on device to get buddies to work.

New services are being added regularly.
Use TomTom HOME or visit
www.tomtom.com/plus to find out what’s available.
To download TomTom PLUS services to your GO, you need a mobile phone with Bluetooth and a wireless data connection (GPRS, EDGE, UMTS or CDMA).
Your mobile phone company may charge you for using a wireless data connection.
Don’t forget that you can download many TomTom PLUS services to your computer without needing to set up a wireless data connection.
Not all services are available in all countries. For more information, visit www.tomtom.com/plus

May 13, 2008 | Tomtom GO 920 GPS Receiver

2 Answers

Further to earlier question


Have you made an account at tomtom.com?
http://www.tomtom.com/myTomTom/myProfile/index.php

Connect device to computer, and use Tomtom Home to buy/dowload/install map, its rather self explaining...
http://www.tomtom.com/support/index.php?Language=1&FID=5169



May 07, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Computer won't connect with download.tomtom.com


download.tomtom.com is not a web-address. Try this link to the 'home' download page > http://www.tomtom.com/plus/service.php?ID=17

Jan 27, 2008 | Tomtom ONE GPS Receiver

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