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Plantronics makes an adjunct device that attaches to the telephone base (Velcro) and can lift the handset when the button on your headset is pressed. Unfortunately that's the only way to directly integrate the Plantronics (or any other brand) headsets with the Mitel 4XXX series phone. This handset lifter is actually bundled with some of the SAVI headsets, depending on the actual model you get. Separately it's about an additional $50 option. I recall the Plantronics part number is HL-10. Hope this helps.
You can use the cord part number 78333-01. (I have included the link.) This will replace the cord that is plugged in between your CS55 charging base and the handset jack on your phone. It will plug into the base of the CS55 and the round headset jack on your phone. You will not have remote answer. Push the headset button on your phone and then press the headset button on the CS55 headset.
You don't say what headset it is, but I will to help you.
If this is a Plantronics
corded "H" series headset you will need to use an A10 adapter cord,
which plugs into the headset jack on the phone.
If this is what you are
using and you don't hear anything then you need to probably need to
switch to an M22 amplifier box, which is then plugged into the jack where
the telephone handset was plugged in.
If you are using a wireless
headset it plugs into the handset jack where the handset cord was
no, sorry you need a plantronics (or other) "lifter" to be installed on the phone. The headset has no clue what line to answer on the phone . The lifter will raise the handset when headset button is pressed. Using the auto answer here is a link
NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.
The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:
1. Return the headset to the charging base.
2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.
3. Let go of both buttons. The red light should continue to flash.
4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.
5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.
6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.
7. If this procedure does not resolve your issue to try a system reset.
Be sure the headset you have is compatible with the Merlin Magix and a 4424 L4D+ phone. You will need to program both the headset status and headset hangup buttons. Headset status will negate the need for lifting the handset. and the hangup button is used to disconnect the call.
I have the 8 button phone and if you hook up your headset the right way you just have to press the line/feature access key all the way to the right instead of picking up the receiver. Keep the headset on all the time and just press that button to answer or hang up the calls. It works great! ( I have the Dterm80 telephone)
Sure you can do it. as long as the headset has a plug for the handset your fine. Plug it in and you will have to pick up and hang up the handset as needed. The headset key eliminates you having to pick up and hang up the handset to answer with the headset.