Question about Avaya Definity 6408D Corded Phone

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Have the 6408D+ phone. Got a Plantronics CS55 Wireless Headset.

How do I program the phone for a Headset button? So I don't have to pick up the handset every time to use the Headset?

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You can use an handset lifter accessory, such as the HL1 or HL10 to pick up the handset every time you need to use the headset.

Posted on Jul 18, 2009

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Plantronics makes an adjunct device that attaches to the telephone base (Velcro) and can lift the handset when the button on your headset is pressed. Unfortunately that's the only way to directly integrate the Plantronics (or any other brand) headsets with the Mitel 4XXX series phone. This handset lifter is actually bundled with some of the SAVI headsets, depending on the actual model you get. Separately it's about an additional $50 option. I recall the Plantronics part number is HL-10. Hope this helps.

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no, sorry you need a plantronics (or other) "lifter" to be installed on the phone. The headset has no clue what line to answer on the phone . The lifter will raise the handset when headset button is pressed. Using the auto answer here is a link

http://www.plantronics.com/north_america/en_US/search/index.jhtml?page=1&term=lifter&type=

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Headset compatability


NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

To Re-Subscribe:

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

7. If this procedure does not resolve your issue to try a system reset.

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Be sure the headset you have is compatible with the Merlin Magix and a 4424 L4D+ phone. You will need to program both the headset status and headset hangup buttons. Headset status will negate the need for lifting the handset. and the hangup button is used to disconnect the call.

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I have the 8 button phone and if you hook up your headset the right way you just have to press the line/feature access key all the way to the right instead of picking up the receiver. Keep the headset on all the time and just press that button to answer or hang up the calls. It works great! ( I have the Dterm80 telephone)

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Sure you can do it. as long as the headset has a plug for the handset your fine. Plug it in and you will have to pick up and hang up the handset as needed. The headset key eliminates you having to pick up and hang up the handset to answer with the headset.

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