Question about Sony Playstation 3 (PS3) Console

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Playing blu-ray movies

When i play blu-ray movies in my ps3,the hand controller menu keeps popping up on the movie. how do i stop this?

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Does the problem still occur when you use a different controller. If it does not then the problem lies with controller and all thats needed is a new controller. If it still appears the problem lies with the PS3 itself and I would reccomend getting it checked out by a proffessional.

Posted on Apr 14, 2009

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Call sony for help your unit my be bad

Posted on Dec 12, 2008

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

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My ps3 turns on and off ok, plays movies off the hard drive and will play ps3 games but has suddenly stopped playing movies ( dvd & blu ray ) it recognises the disc and goes to play it but the screen...


That is actually a poor conclusion. There are three different lasers, one for blu-ray, one DVD and one for CD games all in one holder inside. It certainly CAN be the laser. The description id the DVD/Blu-ray part is having focus problems. Contact Sony for a service center that can install a new drive (It needs to be calibrated on install)

Mar 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3


try setting the console back to factory settings, i had the oposite problem, would play games but not movies. will it play blu-ray movies or regular? if it doesnt play blu-rays, your disc reader may have gone bad.

Sep 22, 2009 | Video Game Consoles

1 Answer

Can watch movies (not blu ray) and play ps2games (not ps3)


You need a new blu-ray laser. model number kes 400aaa. takes about 30mins to change out.

Jun 17, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Will playstation 3 play blu ray movies off usb memory stick? all other movies worked but blu ray one didn't work.


the PlayStation 3 can read just about any usb memory stick and play can movies from them, since a usb's bandwidth is significantly lower then the ps3 hard drive it's recommend to copy the movie to the ps3's hard drive.

also it matters how the movie was converted. some converted movies wont play on the ps3 no matter what codec your using to encode the movie with.

Jun 03, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

PS3 will not play Blu-Ray movies or Video Games any longer


I had the same prob. Did a game freeze on you and you turned off from the back of ps3? If so it probally fried the blue ray and only plays dvd's and ps2 discs. if in warranty call sony

May 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

System WILL play blu-ray movies but WILL NOT play ps3 games


uh tis happened t me too i dont know why but my brother is all pissed at me and my stupid sis.dang all we did was turn off he ps3 and then ihe games didnt work. im going to call sony like now. if i find the problem i will tell u, k bye!

May 11, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

WONT LOAD ANY GAMES


try playing a blu-ray movie if it wouldn't play blu-ray movies or PS 3 games you laser is bad. I you need help changing it I can email you detailed instructions.

Mar 22, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Fixing BD movie disk on UK Ps3


Try a Blue Ray lense cleaner dont where to get

Sep 15, 2008 | Sony Playstation 3 (PS3) Console

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