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2nd handset says unavailable and will not work

2nd headset will not work

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You have to put the second headset in the main phone charging base( ie the base where the phone line is plugged in) for a while (at least 30 seconds) for it to register to phone then you can go on to use it and charge it in its regular charging base

Posted on Apr 25, 2009

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I'm sorry for being long on my answer here...
The bad thing here is that the CS60 is not a Mitel approved/supported headset. The only headsets that are approved for Mitel Superset or Mitel IP telephones are the Plantronics Polaris model.

BUT many other headsets do work with Mitel telephones. Since they are not "supported" by Mitel, you should contact the headset manufacturer for configuration guidance. Some have dip switches, or dials that need to be in certain positions to work with certain telephone models. This can be different from one phone to another.

Plantronics web site and their support people should be able to guide you to configuring this headset properly for each model phone.


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The CS60 is connected to the handset port and the handset is connected to the headset port. To make the headset port work, you must have the CS60 connected to the headset port and the handset connected to the handset port. Set the phone to Headset mode.

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Hi,

Try this.

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vision05

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To clear the base registration data in the handset, please follow these steps:
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