Question about HP OfficeJet D135 All-In-One InkJet Printer

3 Answers

HP J6480 error message insert 'solution center disk'

The printer is working otherwise, This message appears on start up.
also when I get ready to scan

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  • 9 more comments 
  • Anonymous Dec 25, 2008

    "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'SolutionCenter' disk and click OK."... I don't have a disk.

  • elijackson Jan 04, 2009

    I have the exact same problem. It happens whenever I connect or disconnect the printer via USB.

  • Anonymous Feb 17, 2009

    Same thing Very annoying!!!!!!!!!

  • Anonymous Mar 05, 2009

    same here

  • Anonymous Mar 06, 2009

    same problem. how can it be fixed?

  • Anonymous Mar 08, 2009

    I have the same problem, using HP 6480

  • Anonymous Mar 09, 2009

    Exactly the same problem

  • Anonymous Mar 16, 2009

    same thing

  • detreid Mar 16, 2009

    SolutionCenter



    "The featureyou are trying to use is on a CD-Rom Drive or other removable disk that is not available.

    Insert the SolutionCenter disk"



    This message is constantly there and will not go away. Cannot be "X"ed out. If you click ok it just opens yet another window and another. Returns after restart. I also have an HP 6480 printer installed. It works fine.

  • Anonymous Mar 18, 2009

    same problem!!

  • Ashlley Mar 18, 2009

    I have the same issue with J 4680. I tried the proposed fixes from HP with no resolution. HP support person could not solve the issue. When I follow the solution, I get an error code 2732 and HP support does not know what this means.

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3 Answers

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When you get this error message again, insert the installation disc you used for the printer set-up. Then, click on "browse" and go to D:\Setup\SolutionCenter (D: denotes the drive letter of your DVD drive), and you'll find solutioncenter.msi there. Select it, and then click on "OK" ...it should then repair the installation and the issue should be resolved.

Posted on Mar 25, 2009

  • bbflanagan10
    bbflanagan10 Jul 13, 2012

    I did as you have said above and get this error:
    Soultion center:
    Module:
    c:\windows\system32\macromed\flash\flash9f.ocx failed to register. HRESULT - 2147220473. contact your support personnel.

    What next?

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When I turn on my computer a message comes up saying the feture you are trying to use is on a CD-ROM or other removable disk that is not avalible. Insert solution Center disk and click ok. Like everyone elce i don't have one

Posted on Jun 08, 2009

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I have same problem exactly

Posted on Jan 05, 2009

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