My old modem had died and sbcsent me a new one. I could not connect to the internet. The internet light would not come on. I rerinserted the disk and went through the process but got only as far as the possword which it would not accept.
Try typing 192.168.0.1 into your internet browsers' url box
this is the address of the router. try admin for username and password for password. you should be able to tell in the settings what the connection situation is. but be careful not to reset factory settings or you'll could lose some settings information.
you could also try using a pencil to reset the router, should take about 15 seconds of holding in and then waiting for all the lights to stop flashing and then stay on. the waiting can take a couple of minutes. if you still got no internet access, open the control panel, go to internet options, hit the connection tab and make sure the 'never dial a connection' button is checked. press apply.
if still no internet, then it's possible that the ISP hasn't setup the line yet, or make sure your phone works when it's plugged straight into the phone socket in the wall. also there could be a problem with the microfilter, which you could change for another one, but before you go out and buy another microfilter, check with your ISP.
good luck
chris
[email protected]
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