Question about HP LaserJet 1020 Printer

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Unable to use duplex printing on LaserJet 1020

I'm trying to print on both sides of the paper (duplex mode) with my new HP Laserjet 1020. In Properties I'm setting all the correct settings, Manual feed etc.. What I'm observing is that when I attempt printing a window appears but very quickly disappears. The printer does not print and the red led starts blinking. I am then unable to print anything else unless I switch off the printer. I think what is happening is the window that appears and quickly disappers is expecting an 'OK' from me and since there is no window I can not do this. From reading the Manual, a prompt should appear so that I confirm the paper is in the feed. Also there should appear a prompt after the first stage of printing is done. None of these prompts appear. I've also re-installed the drivers several times, but to no avail. What could be the problem/solution?

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Do you have Status Messages turned off? Access the Printer Properties window. Click the Configure tab (figure 1). Re-enable Status Messages by selecting On . Power cycle the printer by turning it off, then back on. Wait a few seconds for the job to resume or try printing the job again. Here is the hp link : http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00383419&cc=us&lc=en&dlc=en&product=439320&dlc=en&lang=en Good Luck

Posted on Sep 10, 2007

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