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Dvd drive not working

I have a gateway laptop with windows vista. all of a sudden my dvd drive stopped working. it says Windows cannot initialize the device driver for this hardware. (Code 37)

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  • Laraistheman Jan 19, 2009

    My dvd drive just stops working it takes the disk. Then I see the disk symbol on my mouse but it doesn't load the disk. Also The Dvd drive doesn't acknowledge that it has a disk in there. I also have a Gateway laptop.

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Hi and welcome to FixYa,

Problems similar to yours have been addressed before and another member has written a good fix, pls click here. Try it, we got favorable results even with codes not mentioned by Ekse.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 12, 2008

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Posted on Jan 02, 2017

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Windows defender quit working on my laptop. DVD player does not work, so I can't reinstall from the back up disk. Anyway to fix this or do I need to get a new dvd drive to reinstall windows vista


Was the DVD damaged in so way? Does it show in Computer? Does it need driver? Which Gateway do you have? Windows Defender can be downloaded or fixed online.Do you have a Anti Virus that has turned off Windows Defender? Try MS Fix It: http://support.microsoft.com/kb/931849 OR http://support.microsoft.com/kb/931099

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My gateway laptop's dvd/cd drive stopped working, all of a sudden, but it plays music cds, it is just the DVDs that don't play them or even explore... what could it be the problem? how do i solve it? it...


Are you sure yours is a DVD player? It could only be a CD-CD writer, which will NOT play DVDs.
Open your control panel ->system->hardware->device manager and click on the DVD/CD-ROM drives icon. The listed devices will tell you if you really have a dvd player or not. If you do really have a dvd player, try a different dvd

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M6850fx restore factory settings


you can do a full recovery but be sure to back up your data first. Her's the site.

http://support.gateway.com/s/software/microsof/Vista/7515910/7515910sl.shtml

Thanks please leave feed back and comment.

Feb 23, 2010 | Gateway M-6850FX Refurbished Laptop...

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My wife bought a Gateway laptop, Model MT6920, in January of 2007 running Vista Home Premium. I am trying to upgrade to Windows 7. I am trying to use its CD/DVD drive to download the Windows7 upgrade,...


Try shutting down your windows firewall. Sometimes the old windows will block the new windows installation. By disabling the firewall on vista that should allow to it to install. Becareful, there is not whole alot of drivers for windows 7 for printers just like windows vista problem.

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I'm trying to install Windows Vista on a new hard drive. While installing, an error comes up (0x800706F8) and I cannot complete installation of Vista. I'm on a Gateway MT6711 which is equipped with a...


This problem may occur if the DVD drive's firmware is either out of date or defective.

Check the link given below for detail information:

http://support.microsoft.com/kb/930984


To resolve this issue, obtain the appropriate firmware update for the computer's DVD drive.


Good Luck!!!!!!!!!!!!!!!!!!!!

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DVD driver stopped working


ype dvdplay in cmd and try playing it

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I have a Gateway M-6824 laptop running Vista Home Prem 32-bit. It has a Sony Optiarc DVD RW AD-6375A ATA Device which has stopped working. Unable to find any drivers for it. Help!!


Hi marjan425,

there is no need for a driver to be installed since this kind of hardware is supported by any version of Windows by default. Please shut down the laptop, remove the entire drive from the laptop (first have a look in your laptop's manual to find out how to do that!), then restart the laptop, wait for Windows to come up, log in to Windows and then insert the drive again. Now Windows should load the drivers for the drive and make it useable for you. In case it doesn't, the drive is defect most likely. In that case please contact your hardware vendor for a replacement.

Good luck and greetings from Germany,

noris017

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