Question about Acer Veriton 7700G PC Desktop

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E lock My Acer Veriton 7700G keeps showing the optical drive has been elocked, however, I don't know how this has been set and cannot remove it - have checked through the Acer Empowering area but nothing relates to elocking. I cannot access my CD/DVD drive at all now as it is not recognised by the system. How do I turn this off?

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The only thing i can think of is the 'e' refers definately to Empowering by Acer. It sounds as if there is a programme that has either encrypted or locked the drive to all users, so you will have to look in the Empowering technology menus for something similair. You may have to restore your system to before this happened, and if that doesn't work, you may have to get in touch with acer. There should be something in the programme that has turned it on so it must go off. You can try putting your drive on a different ide connector from the motherboard, as your pc will think it's a different drive.

Posted on Mar 08, 2007

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Posted on Jan 02, 2017

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the_phobia,

My advice for you will be, go to Add/Remove Program, uninstall the acer elock, restart your windows, it should be running just fine. If the problem still persist. Please do come back here for more assistance.

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hey,

first thing to try is disabling the elock service if you can find such service from the service listing

to open up services

press start and then run type in services.msc
if you dont see run, just hold down windows key and press r to open the run menu

in services look for elock service and right click properties, startup type disabled and stop the service, restart the computer and see if the problem is solved if not drop me a comment.


I could have a look at it with remote support if your intrested.

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without knowing which version of the program you got I can suggest for you to:

press start
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or

hold down windowskey and press r

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you may need to set a new drive letter for the optical drives
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if you can't uninstall the program? its asking for a password? Its extremely easy to reset the password but would need to know what version of the software your running.

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I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

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