Question about Acer Veriton 7700G PC Desktop

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E lock My Acer Veriton 7700G keeps showing the optical drive has been elocked, however, I don't know how this has been set and cannot remove it - have checked through the Acer Empowering area but nothing relates to elocking. I cannot access my CD/DVD drive at all now as it is not recognised by the system. How do I turn this off?

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Re: e lock

The only thing i can think of is the 'e' refers definately to Empowering by Acer. It sounds as if there is a programme that has either encrypted or locked the drive to all users, so you will have to look in the Empowering technology menus for something similair. You may have to restore your system to before this happened, and if that doesn't work, you may have to get in touch with acer. There should be something in the programme that has turned it on so it must go off. You can try putting your drive on a different ide connector from the motherboard, as your pc will think it's a different drive.

Posted on Mar 08, 2007

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Yeah, I was having the same problem. Emulated optical drives are locked too. So I just went ahead to add remove programs and removed Acer Elock Management. It's useless anyways, never used it in my life. My Drives work fine now! So to everyone having this problem: REMOVE ACER ELOCK MANAGEMENT and your drives will get unlocked!
I hope it wld solve...If not buzz me........ Thanks.

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Optical Drive Device Locked Acer e lock activated. I cannot use my Cd drive.

Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.

Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.

Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
�� Floppy disk drives - 3.5-inch disks only.
�� Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
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You can try this:

You can reset the system to its default settings (all devices unlocked) by removing the password (leave the password fields blank when changing the password).

You also may be able to simply uninstall the e-lock software in add remove programs.

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1 Answer

Acer elock Optical Drive Device Locked


My advice for you will be, go to Add/Remove Program, uninstall the acer elock, restart your windows, it should be running just fine. If the problem still persist. Please do come back here for more assistance.

Your rank for my solution is much appreciated!!! THanks

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1 Answer

Acer elock problem


first thing to try is disabling the elock service if you can find such service from the service listing

to open up services

press start and then run type in services.msc
if you dont see run, just hold down windows key and press r to open the run menu

in services look for elock service and right click properties, startup type disabled and stop the service, restart the computer and see if the problem is solved if not drop me a comment.

I could have a look at it with remote support if your intrested.

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why have you made multiple useraccounts to ask this question?

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without knowing which version of the program you got I can suggest for you to:

press start
select run


hold down windowskey and press r

type in services.msc

find the elock service, right click properties, disable the service, and stop the service.

you may need to set a new drive letter for the optical drives
(right click my computer - manage - left side disk management - find drives without letters, right click assing or change drive letter)

if you can't uninstall the program? its asking for a password? Its extremely easy to reset the password but would need to know what version of the software your running.

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Acer e lock activated??????????????

I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

Jan 05, 2008 | PC Desktops

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