Question about Fargo DTC550 Thermal Card Printer

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Error/ Head Lift Error

During printing the Card stop under the printhead by making strange noise and then error message appears ERROR/ HEAD LIFT ERROR

This machine is one year old.

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  • benito_gomes Jan 26, 2009

    Solution was that we replace the black O" ring Rubber place on the motor pulley which moves the card backward and forward.



    The Black O" ring was damage and also causing noise.

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  • 6 Answers

If you replaced the o-ring on the headlift assembly and that did not solve the problem, most likely you may have a sensor out that controls the position of the head lift.

Posted on Apr 16, 2009

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NOTE: You cannot clean the print head if the any of the cartridges are expended. Replace the appropriate ink cartridge before proceeding.
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