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I have locked myself out of Hotmail and it will only send the reset to the same email account. Plus it wont let me try my secret question any more. How can i regain access?

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  • thebadger123 Dec 12, 2008

    cant find their email address. Do you have please?

    Big Thanks,

    "A"


  • thebadger123 Dec 12, 2008

    Superb thanks

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  • Contributor
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Hello. i had the same problem. when i wrote to microsoft, and i tried in my country and a few other too, the us main page of microsoft, but now it's a year from that and i still am waiting 4 ANY reply at all. They don't have time or so, really i was fully dissapointed and still i am.
I tried everything you are trying, try to remember your secret question.

I did it so:
1.Every time you come to the point that they dont let you use the secret question, or when you are 2.trying, go back in IE or what are you using, so you will be able to try more times.
3.when you come to that point that it wont let you anymore, try to sweep and clean privacy in your computer, best with Adwance windows care free, on iobit.com, and try more times.

I'm still waiting for their reply, but there was no answers at all. so if you dont remember the secret q or password, it's better to create a new mail adress, and then try to remember the password to login with messenger, cz it doesnt block you after few try's.

Hope i helped you any, any q, send to juremeh@hotmail.com By

Posted on Dec 12, 2008

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  • Master
  • 409 Answers

Send an email to Live support explaining the issue and requesting assistance

Posted on Dec 12, 2008

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Related Questions:

1 Answer

Cant reset my hotmail password


Nope, there's no such "secret, magic password".


Apr 21, 2013 | Computers & Internet

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Hello, someone hacked my password on hotmail. I don't know how to create a new password to be able to get back my messages on hotmail. Can you help me please ?You can answer me on the adress :...


Hi there! :) if you can't log in to your hotmail account you need to do this steps :)
Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".
2.Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.
3.Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.
4.Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.
5.Open the email and click on the link. Follow the instructions to change your password.
6.Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place
hope it works :)

Sep 28, 2011 | Dell Computers & Internet

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Somebody or something is sending Email from my Hotmail-Account. Since it is Spam I don't like that. the messages are saved in my "sent-messages folder" but they are forwarded messages to many of...


It sounds like you can still login to your account, have you tried resetting the password when you are logged into the hotmail account? Preferably to something with some upper case characters and numbers in it?

If someone currently has access that should stop them logging in again.

Jan 22, 2011 | Computers & Internet

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My Facebook and Hotmail accounts have been hacked into and have changed my passwords? how can i track them down and change my passwords. or even delete the accounts all together ? i need to do this as soon...


Hi,

As you are the real owner of these accounts, you will be aware of the secret questions and all that you provided during the registration process. Did you try "Forget Password" option?

If the guys who haven't changed these details. You will surely reset the password for your accounts.

Thanks!!!!

Dec 18, 2010 | Computers & Internet

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Having problem with getting hotmail passing my name & password


Hi, Resetting password in Hotmail is a little tricky. Here are the steps that you can do:
  • Go to the Windows Live Hotmail Reset password page
  • Type the Email address that you want to reset
  • Carefully type the captcha characters on the box
  • Click next or continue
  • Answer the account information and answer the secret question.
  • Click continue.
  • (IT would be advisable to change your password periodically to avoid issues with the password.)
  • If Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
  • If you have provided an alternate email (try creating a temporary alternate email address to retrieve the email to reset your password) for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send
  • IT will ask some information about your location (in case your out of the country) and update the secret question and secret answer. and continue.
  • now you should be able to enter a new password, confirm the new password and continue then done.
Some of the options vary in location. Hope this tips will help you log in again. Cheers!!

Sep 13, 2010 | Computers & Internet

1 Answer

Windows live email


dear,
i cant remember at this time..but there is a link something like,
www.live-support.hotmail or something like this. search it and find it.. hope it will solve the problem


regards,

Aug 08, 2008 | Computers & Internet

1 Answer

Hotmail email log in


ok since I bet chances are everyone that has tryed to help has locked the acct completely so what you need to do is go here and email windows live help and they can help you further with this issue.

Windows Live Help

clicko on the link above to go directly to the contact form

Aug 08, 2008 | Microsoft Office Outlook 2003 for PC

1 Answer

My hotmail account password was changed, by someone other than myself. I tried to go to the site for forgot password and when I did the secret question did not work. it then told me to send a password...


Dear mwh8282, there is no way to get in if the account has been hijacked by someone.

Please contact directly the hosting service (Hotmail) and try to sort this out.

Regards
EngineerGR

May 19, 2008 | Computers & Internet

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