Question about Maytag Neptune MAH5500B Front Load Washer

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No Lights, Loud repetitve slow click, can't open door. Tried to start or stop. Lights flicker on and then off. Has just been sitting there clicking for about an hour now. Almost like it is turning slowly and something is hitting inside. I'm going to try unplugging. don't want to leave it like this. Don't know if there is water inside tub or not now.

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  • martha swaim Mar 29, 2007

    I took the door off because I wanted to reverse the direction it opens. I cleaned the door and the latch. The only thing I see that could be called terminals on my model are on the top center of the door and opening, so don't see why I needed to remove door to clean terminals. Maybe I have a different model or am I missing something?

  • martha swaim Mar 29, 2007

    got door back on. "do" light went off when I closed door, but came on when washer started after beeping twice. This happened a couple of times. now can't even open door with green fishing line.

  • martha swaim Mar 30, 2007

    called repairman, paid $162.00 to get new door latch installed. works now.

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I had same problem. But door locked and could not get it open. Turn off machine and used manual release (under dispenser- you have to take dispenser tray out with 4 screws) pull on green fishing line to open door). Took off door and cleaned terminals on door switch assembly. Replaced and now it works

Posted on Mar 24, 2007

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