Question about SanDisk Sansa e250 MP3 Player

3 Answers

My sansa i tried everything i even tried suggestions on this sight when i turn it on it freezes when its refreshing the data base help

Posted by on

  • 12 more comments 
  • Elmayimbe Nov 19, 2007

    I turn my sansa on and off and it keeps telling me refresh database

  • Anonymous Nov 27, 2007

    I had just loaded some new songs on. Disconnected and after some standard displays, it showed the Refreshing Database progress bar. After some time the progress bar froze and made no progress. Stayed this way until battery went down. Put back on USB and got same result. Did the 15 second reset several times with no luck. Songs appear to be on the memory when looking at it in Media Player, but the sorting by Artist, Album etc is gone. In Media Player, all the songs appear to be lumped into one pile that cannot be played or deleted.

  • munchies_080 Feb 18, 2008

    after uploading songs..then i turned the mp3 on and stucked on refresh database til the battery went out..pls help

  • ninachan666 Jun 09, 2008

    Every time I turn my mp3 on, it always says 'Refresh Database'. Its just... stuck on that screen. Even after it finished loading, its still stuck on that screen. Help?

  • favs Jun 29, 2008

    refresh database, frozen on screen no matter what l do, turn it off, take out battery, every time l turn it back on still the same. Nothing can be done with the unit. Pete

  • ckjpthug Jul 26, 2008

    After loading new media it (e200) automatically goes into refresh database and freeze.The pc does not aknowledge that it's plugged in.

    Tried holding menu button down for 15 sec did not work.

  • saptica777 Aug 12, 2008

    I have exactly the same problem. Added some songs on it, then it went to refresh database and it froze at some point. I`ve restarted it several times (press 15 sec the menu button) and opened it again. It goes again with that "refresh database" and gets frozen. I would format it but it the computer doesnt recognize it while plugged in. No solution yet? :(

  • Anonymous Aug 28, 2008

    How to refresh it

  • Anonymous Aug 29, 2008

    I've tried holding down the button too- IT DOES NOT WORK!!!!

  • 92707 Sep 10, 2008

    the same fxckin thing happens to me?! how do i fix it

  • Anonymous Sep 24, 2008

    freezes during refresh database screen

  • su_manda Dec 17, 2008

    my sandisk sansa e250 is only saying refresh database when i turn it on and when i plug it on the computer it is not recognizing it

  • Anonymous Dec 31, 2008

    it's stuck on the refresh database screen and i cant do anything with it.

  • janee14 May 11, 2010

    i turn on my mp3 and it tells me to refresh database how do i do so?



3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Ill tll to do it.........ill tll u 1 step............but da 2nd step i am trying to find soon as i will know it.........ill tl u.....put da hold button on the top of sandisk player so that it shows orange colour...................den connect the wire the pc and immediately press the centre button...the round 1......and donot leave it.........(in betwen the left and right)................the pc will detect the usb but it will ask for a software and dats wat i am trying to find out.............if any 1 knows abt da software plzz tll me..............on this forum..........will be vry grateful.....

Posted on Oct 09, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Holding down the menu button then turning it back on still did not work I have taken out the battery and that did not work either any other solutions.

Posted on May 16, 2008


Hold down the menu button at most for 15 seconds. itll black out and then you press it again and itll turn on

Posted on Mar 12, 2007

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Sansa c240 (1GB) MP3 Player: i have a sandisk sansa c240 and a 2gb micro sd car...

You Can Download Free MP3 From Youtube By This Site :
If you didn't found Your Favorite Music In Youtube Try These Sites : or

May 17, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

Refreshing database

User guide for Sansa e200R:

Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:

1. Reset the device as described on the site of Sandisk.

If resetting didn't solve your problem
2. Update the firmware.
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
2.2 Follow the instructions "update the firmware" for sansa e200 series:

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa freezes

try inserting a microSD card when player is turned off then put it most of the times...

Sep 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Freezes at refresh database screen

Update the software else do a format. Make sure ur system is free from virus and other malwares.

Appreciate a good rating from you..

Jul 31, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip freezing on refreshing data!

An easy solution is just let it sit over night and it should go back to normal, but you may need to charge it though.

Jul 15, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa 250R ~ It will not reformat

how can i refresh the data base, tks

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Refreshing data base

It refreshes the database to build the menu for you to navigate.

Your device may have corrupt data in it and therefore takes longer than normal to build the library.

You can format the device to remove everything, and then re-transfer them to see if that helps.

To format in My Computer>Device Name (e250)>right Click and select format.

Best of Luck.

Oct 12, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Refreshing Database

I love you!! thanks this helped me :)

Jan 28, 2007 | SanDisk Sansa e270 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

Related Topics:

130 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

486 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides