Question about Sony KLV-S32A10 32 in. HD-Ready LCD Television

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One Green Dot on my new 46" Sony Bravia LCD

Called Sony directly and they told me this is normal and not covered under warranty. It's described in the "Product Safety" sheet that came with the TV. The green dot is only visible when screen is dark. This is an embarrassment, especially when you want to show off your new HD TV and your neighbor says "what's that green dot on your screen". It's right in the middle of the screen.

Has anyone else been successful in getting the manufacturer to replace the display?

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THIS IS A SPECIAL FOR THAN OTHER PRODUCT.

Posted on Dec 12, 2008

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I am not a betting man but..........

What I would do is invest the time to contact Sony customer service and talk to someone who can access their database.

They like other major companies keep extensive records of every complaint recorded---see if anyone else had this issue.

Sony has had some beauties---Recently an issue where heat warps the door made of plastic in front of the lamp resulted not in a free part but free repair and or replacement of the 3-4 year old sets involved.

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I hope this helps
It seems Sony is extending the warranty on your TV

http://esupport.sony.com/US/perl/news-item.pl?news_id=378&template_id=1

IF YOU FOUND MY SOLUTION HELPFUL PLEASE VOTE 4 THUMBS UP.
(any less hurts our averages)
Thank and Good Luck!

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Hi,
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Sorry,

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