Question about Canon Printers & Copiers

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I have a Canon MP530 printer scanner.I can not use the scanner. When I try to scan a message comes up as follows. MP Navigator 2.2 scanner driver not installed. Please install. I operate Windows Vista. When I load the cd that came with the printer, a message comes up that there is a compatability problem with this version of Windows. Thanks Derek Thomas

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  • deckers123 Dec 12, 2008

    Thanks for your help.



    I can now scan documents and photos.



    deckers 123

  • deckers123 Dec 12, 2008

    Your solution was excellent.

    deckers123

  • deckers123 Dec 12, 2008

    Your solution was excellent.

    deckers123

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Please download the latest drivers for windows vista from the canon support page here

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=13371

Select downloads then select windows version, and download the drivers, remove the old ones and then install the downloaded ones.

If you need futher advice from me, use the add a comment feature reposting will reject my assistance.

Posted on Dec 12, 2008

  • Ekse Dec 12, 2008

    Hi,



    Good to hear, press the accept button to close the case..





    Thank you

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1 Answer

Menu does not appear on the panel.


When the MX300 printer driver installed, will automatically be installed Canon MP Navigator. Canon MP Navigator function to activate the scanner. Try to search for Canon MP Navigator icon, on the desktop or START menu.

If Canon MP Navigator is not installed, you can download here Canon Service & Support. Open link, then select the operating system you use, download Canon MP Navigator, then install.

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My Cannon Pixma MP500 multi-function printer randomly scans only part of the document on the glass. Sometimes it does get it right; that is it correctly scans the whole page, but very often, the scan...


Try to adjust the scanner resolution

Solution: Adjusting Output (Scan) Resolution (Windows) - MP150 / MP170 / MP450 / MP500 / MP800 / MP950

Adjusting Output (Scan) Resolution By changing the resolution, you can set how clear the image is going to be.
The higher the resolution, the clearer (but the larger) the scanned image is.
The resolution can be changed before scanning. (Note)
If the resolution is doubled, the image data will be quadrupled.
If the data is large, problems such as slow processing speed or lack of memory may occur.

To change standard scan settings using MP Navigator, click here
To change more advanced scan settings using the scanner driver, click here
Using MP Navigator
  1. Place the document face-down on the platen glass.

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.

    05sj00006_01_en.jpg
    Display varies according to the printer model.

  4. When the Scan Photo/Document window is displayed, click 'Specify'.

    05sj00006_02_en.jpg
    Display varies according to the printer model.

  5. When the Scan Settings window is displayed, select the resolution in Scanning Resolution drop-down.

    05sj00006_03_en.jpg

    Select from the following scanning resolutions:
    [Text(OCR)]: 300/400/600
    Other: 75/100/150/200/300/400/600

  6. If necessary, set other items as well.

  7. Click 'OK'.

  8. In the Scan Photo/Document window, click 'Scan' to start scanning.

Using the scanner driver
  1. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  2. Click 'Scan with Scanner Driver'.

    05sj00006_04_en.jpg
    Display varies according to the printer model.

  3. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.

    05sj00006_05_en.jpg


    To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

    (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.

    05sj00006_06_en.jpg

  4. In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning.

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2 Answers

I have a Canon Pixma MX882? How do I scan to my computer?


In this case Try to Do a Wia scan i will tell u how..........
Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................

Good Luck..................

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yes you can,
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I have the printer. You need to scan through your image software on your desktop. The button on the scanner does not function.

With your image software, there should be an "Import from Camera" and "Import from Scanner." Pick the latter, and it will prompt you through the process.

Took quite awhile to figure that out.

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If you;ve installed the MP Navigator software from the CD, then you should be able to press the scan button on the printer with your Mac connected and the MP navigator will open automatically on your Mac ready to scan. You can also try going into Preview (the Mac app) and from the file menu select Import... and it should open a scan window.  Hope this helps!

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I had the EXACT same problem at first and I somehow solved it. All I did was restart the computer, unplug the cables and replugged them again. Started MP navigator and it worked!
Hope this will help.

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I had the same problem.Adding twain_32.dll to the Windowsfolder solved the problem.For people who don't want to search for it: Look Here.
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