Question about Microsoft Office Outlook 2003 for PC
I tried to send an e-mail with three scanned documents attached to it, which was a mistake, as it was too large a file to send. I tried to delete the file from the outbox, but it wouldn't let me do so, as I kept getting a message that it was trying send it, so I couldn't delete it. I have tried shutting down the computer several times, and also going into Outlook with the Internet service disconnected, hoping it would allow me to delete the file. Now, I cannot even go in to the program. I get a message stating that the personal file folder was not closed down properly, and it is searching for errors. It begins to search, and says there are 50 seconds remaining, then it blocks completely and doesn't go any further. I can't even shut down the computer properly at that point but have to use the on/off button to get out of there. Any help you can give would be much appreciated!
What you need to do is go to 'my computer' then right click on 'C Drive' then click on 'Search'.
Look for a folder named 'identities' - it is hidden so don't forget to mark 'search for hidden files' as well.
It should find the identities folder under application data or something like that.
Anyhow, under identities youl find a string of letters and numbers (another folder), double click and get into it all the way to outlook express... under outlook express you should see all your outlook express folder (like inbox, sent items and outbox).
If the problem is with the outbox just delete it and rerun outlook express, it should recreate that folder.
Hopefully it was informative enough for you to rate my response,
Thank you for using agadycom.
Posted on Dec 12, 2008
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