Question about Symantec WinFax Pro for PC

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How do I install picture on my iwave photo keychain?

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  • electronicfi Dec 21, 2008

    I have the same issue. Problem: iWave doesn't show or load any way to install photos on my computer. Solution: it only supports 10.4.8 not 10.4.11. They should have fixed this because I'm going to return it now. Idiots ....use UNIX and we won't have these problems!

  • tamrah Dec 28, 2008

    I have the same problem cant figure out how to download pictures from my computer to the key chain. PLEASE HELP

  • flonehotmama Jan 06, 2009

    my computer does not acknowlege my keychain in hooked up to it.

  • bubbles1469 Jan 18, 2009

    I can't figure this out either. When I try to plug it in I get an error message that says " This device donot surpport this compressed rate!" misspellings and all. I can't see anything that it shows in the manuel. I can't click on anything except the exit.



    ANY IDEAS??

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  • 143 Answers

-- This is not a WinFax question. I suggest posting in the correct area so you can get a proper answer from someone who knows this product. --


Posted on May 30, 2009

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Posted on Jan 02, 2017

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1 Answer

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The cd with software to download digital photos to keychain SHIFT-3 photo album is "corrupt"...can I download the software online?




I bought the Innovage keychain also, and was frustrated because I couldn't get the cd to work, and the software on their site wouldn't install...I would get an error everytime and on all of my computers. I had it packaged up to return and I did a google search on keychains that were Mac compatible and came across this site:http://www.digitalfoci.com/support.html
On the bottom of the page is a link for their software...the same picture view, but it must be a different version because it installed and i was able to transfer photos to the keychain.
I hope it works for you. I know how frustrated you must be.

Jun 19, 2011 | Computers & Internet

1 Answer

Its about a digital photo keychain


Are you trying to load multiple photos at a time? try a single if so. Your photos may be to large for the keychain to support, try a couple jpeg files off the internet or small photo files that come in email. If those load, format the keychain and reduce the size of your photos

Dec 23, 2009 | Computers & Internet

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Nonresponsive digital keychain


This question is not related to WinFax PRO . I suggest posting it again in the proper area.

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I have a coby dp-161 and cannot get the pictures to install.


We had the same problem and you won't believe how simple the actual fix was!!! When you plug the USB plug into the keychain device or whatever device you are using (in our case it was a keychain), make absolutely certain that the plug is pushed in all the way (it is tough to push in) until it actually clicks and all you see is the black part of the USB plug. Then try your software. It should work!!!

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Jan 02, 2008 | Computers & Internet

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Software--Innovage Digital Photo Keychain


found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

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