I both my laptop new about a months and some weeks start tell me primary hard disk drive 0 not found,no bootable device.
this is a laptop am usen surdenly now tell me all this i dont know what to do please i hope u can help me with that.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: primary hard disk drive 0 not found
If you just bought the laptop, then it is still covered by a warranty. Then all you have to do is contact the seller or directly to dell. This is the fastest and most appropriate way, and usually you will get one-to-one replacement (they will replace your laptop with new one). But, please make sure by contacting Dell.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your hard disk is disconnected, or not configured correctly in the CMOS. Go to the BIOS and be sure that the computer recognizes the hard disk. If doesnt happens, check the connectors, and if it doesnt fix your problem, you need a new hard drive.
Is there a hard disk installed inside the computer? try reconnecting it.
The motherboard, the hard drive, or the connector could be faulty in this case.
Remember to unplug and remove battery if you open the laptop, the hard drive is in most cases in the bottom under a cover with few screws or in some dells its on the side with few screws and comes out from the side instead from the bottom.
The issue you are having is that your computer is not seeing the harddrive or the boot drive. This could be a simple fix from the bios by telling the computer what device it needs to boot from which in this case is your hard drive.
You say that it did work and it was working how long ago was that? It also could be more serious in which you hard drive has crashed or exceeded its MTBF (which means "mean time before failure").
The first thing to try is removing and reseating the hard drive. Sometimes the drive just looses it's connection with the motherboard, reseating can resolve that.
If that doesn't work, you can get a 2.5 in USB hard drive enclosure, and see if you can read the drive in another system, and recover you files that way.
Most likely though is the hard drive has failed. If this has occurred, then your options are limited. You can contact a data recovery service, but that is expensive. Http://www.ontrack.com or http://www.drivesavers.com are a couple options. You can contact them and get an estimate of the cost if the other options do not work.