Question about Acer Aspire 7720 Notebook

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Acer notebook 7720

Bought brand new and never boots up on first try, usually boots up on second try and will freeze up when in hibernation mode

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  • shawnarae418 Jan 29, 2009

    I have the same problem only mine started after my computer went out of warranty (it's like they know). It will do the same thing when Vista puts it to sleep, so I've turned that off. For a while I was putting it into hibernation instead of turning it off at night, and that worked for about a week. Now no matter if it's hibernated, put to sleep or turn off. When you try to wake it up it requires a reboot. If it's off and you attempt to boot it, it won't boot. Rebooting it will get it to come back on.

    I've run check disk on it and all came back fine. Anyother tests I can try to figure out the problem?



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If its brandnew, take it back, its under warranty !

Posted on Dec 12, 2008

  • Uwe Klopfer
    Uwe Klopfer Apr 12, 2010

    this is more than lielyl caused by the time it takes the hard disk to be ready and the rest of the hardware is alraedy ready. Sorry that sounds weird.
    OK it works as follows :
    All component in the pachine needs to boot up. The one that takes the longest is the hard drive.
    Now the motherboard/bios effectively runs with the bootup, and when it "asks" the hard drive to give data to start the operating system (windows) the drive isnt ready and the bios assumes there is nothing, thus a boot failure. When you restart the machine the drive is already ready and when the bios asks the hard drvie to load the operating system the drive is ready.
    To resolve it do the following :
    When the computer starts up there is an option to go into setup (normally F1, DEL, F9 or something (also look for BIOS option maybe)
    In there go through the menus and look for "disk delay" or "drive delay" and then set that to say 5 seconds. Save and exit settings. Now the rest of the computer will wait 5 more seconds to give the drive chance to be ready before asking the hard drive for info.

    Hope that helps.




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Do you want to try and see if a 'Linux LiveCD' boots? This is the way I test if the computer works. You burn this CD to a disk, and then boot off of it when you're computer starts. I will not modify anything on your computer as long as you go to 'Try Ubuntu with out installing'

Don't worry, I'm not trying to get you to install anything, just see if it boots into the 'live environment' (means you are running it off of the cd) If this works, that means that it is only your windows installation is messed up, and a reinstallation of windows should work fine with a Windows install CD NOT the recovery cd.

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off course it is repairable dont worry look try to install OS thru the following procedure to factory default state

Acer: When you first turn on the laptop and see the Acer logo screen, hold the ALT key and press the F10 key (you need to do this before the Acer logo disappears).

if it installs the OS ok then fine if not

pls consider changing RAM take out from beneath the laptop open the cover all screws and take out the L shaped panel then u will see the RAM in front with 2 chips one uper and one lower side try to take out both and then re fit only one in the upper slot and then try to install if hangs again , then try the 2nd chip in the first slot and repeat the procedure if it works ok only try both chips one by one if it resolves ur issue and u find the faulty one replace it with new one with sam specs

in the last case if ur system still hangs then my friend ur hard disk is giving u hard time it needs replacement

when a system boots after bios loading all that is trf from Hdisk to RAM and then OS is loaded if one have problem system will hang or freeze try these solutions and then tell me the results

pls go step by step

and pls rate me fixya if i fixed ur problem

kindly let me know abt it and tell me in detail the messages u get and the system behaviour

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NTLDR is missing Many times this error is caused when the computer is attempting to boot from a non-bootable floppy disk or CD-ROM. First verify that no floppy diskette is in.

Getting into Windows Safe Mode Users who may not be able to boot into normal mode or are not able to .... This is the most basic Safe Mode option and has no additional support.

Good Luck, Please dont for get to Vote/Thank You.

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does the laptop boot at all ? or just not logging to windows ?

if not logging to windows then unplug the laptop's battery the replug it and restart

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if you success in booting in safe mode go to control panel and disable hibernate then try to reboot in normal mode

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