Question about HP Office Equipment & Supplies
My printer stopped printing in color, but does print in Greyscale with black cartridge. I thought the color cartridge was defective, so I exchanged it for another new one, but the same problem persists. Is there anything I can try to solve the problem? My email address is: email@example.com Thank you so much for assistance. Irma Klinger
(I have to remove the color cartridge in order to print in black)
Sure...it is most likely a print settings issue on your word application, maybe. Check that print settings to ensure it's looking for color and not greyscale
Posted on Dec 12, 2008
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Posted on Jan 02, 2017
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