Question about HP LaserJet 2840 Printer

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Scanning not happening in Hp lasejet 2840 in windows vista

I am unable to see the scan option after installing the driver of Hp laserjet 2840 ,My system having windows Vista opertaing sysytem,Driver is properly configured,I am able to take print out but not able to scan any document via Hp 2840

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  • 76 Answers

Check to see if that printer requires direct plug into wall socket. and did that printer driver come on cd or did you get it from www.hp.com?

Posted on Dec 12, 2008

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Color laser jet 2840 is not scanning. It says: pc not set up. I have the connections in properly from my lap top to my laser jet. What is the problem


I had a similiar problem and was using Windows Vista which was not compatible with the XP Installation package. The onboard drivers would not work either. Check to see if your printer is compatible with your version of windows.

Sep 16, 2011 | HP LaserJet 3050 All-In-One Printer

1 Answer

Where can i get the software for scanning?


HP LaserJet 2840 Drivers/ Software
Please visit the above link from HP Official Support & Downloads and download the required drivers/ scanning software.

Hope it helps! Good Luck!
CreativeTECH

Mar 04, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

Hp color jet 2840 cannot scan on windows vista but can print


The problem is Vista. I had a similar problem and the only solution at the time was to remove vista and install good old reliable XP. Now just put windows 7 on and you should be ok.

Aug 14, 2009 | HP LaserJet 2840 Printer

2 Answers

Hp Laserjet 2840 was scanning, suddenly it stopped and gave the message "An error occurred communicating with the scanning device. Please ensure that the scanning device is connected properly and try...


I pulled this from the HP boards from Charlie Bravo

I tried it and it worked for me. (this is a network setup.)
MY FIX (Windows XP):
After trying numerous things, here is what I resolved:

1) Problem: when trying to scan using my 2820 Color Laserjet using "Solution Center", I got the dreaded, yet common error: "An error communicating with the scanning device. Please ensure that the scanning device is connected properly and try again"
My device: HP LJ2820 Color Laserjet

2) The printer worked fine when printing to it and also, scanned fine when using the Windows Wizard (Start/All Programs/Accessories/Scanner and Camera Wizard

3) Hewlett-Packard Support was less than worthless since they used my time and provided no useful information. Their ineptitude is legendary as we all know... To add insult to the injury, the rep wanted to charge me $25 for the "incident" which happens to be to not only identify teir bugs but also to report and fix them as an unwitting test site. Arrogant of them to say the least !

4) SOLUTION: Added an entry in the HOSTS and lmhosts file (this file is located in WINNT/SYSTEM2/DRIVERS/ETC ):
192.168.1.1 HP Color Laserjet
The 192... etc is the default gateway for my printer (look in toolbox and get the network report for yours, my printer is connected using the network, wired to a Linksys router)

Dont's bother with "reinstalling", "de-installing", etc. the problem is related to addressing and not corrupted drivers. It's simply a HP bug, nothing else.

5) Ran the "patch" col10862.exe from the hp site, listed under an unrelated problem to an unrelated printer. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=sj-32245-2&jumpid=reg_R1002_USEN

6) Now I can can use the the scanner I paid for...

7) Time to resolve the issue: 2 minutes. time to find the resolution to the issue: 4 hours.

May 13, 2009 | HP LaserJet 2840 Printer

2 Answers

HP LaserJet 2840 Scanner problem


Have you looked to see if there is any paper at all in the trays. That are getting hung up.?? I can help

Feb 10, 2008 | HP LaserJet 2840 Printer

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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